Senior Claims Adjuster, Subrogation

What it's like to be a Northbridge Senior Claims Adjuster in Subrogation

As a Senior Claims Adjuster on our National Subrogation team, you'll play a critical role in the final stage of the claims lifecycle. Our team supports adjusters across Canada and is responsible for determining liability, pursuing recovery, and negotiating outcomes when our insured is not at fault. In this role, you'll take ownership of complex, multi‑line commercial subrogation files and work closely with at‑fault insurers, legal partners, and internal claims teams.

This is a highly specialized position where you'll lead litigation strategy, handle extensive documentation, and participate in mediations. You'll also be joining a new, evolving team with national scope, offering a unique opportunity to influence processes, contribute to continuous improvement, and help shape the long‑term success of the department.

We want your talent

If you are great at:

• Adjudicating intermediate to highly complex subrogation files, including large‑loss and litigated claims

• Conducting thorough coverage and liability investigations with accuracy and attention to detail

• Navigating multi‑line commercial claims and collaborating across departments and jurisdictions

• Preparing detailed file summaries for internal reporting, large loss, reinsurance, and legal strategy

• Negotiating confidently with insurers, counsel, and third parties to drive recovery

• Managing a fast‑paced, file‑heavy workload while staying organized and calm

• Providing an excellent customer experience while balancing technical and investigative rigor

• Bringing forward new ideas and adapting to evolving team processes

And you have:

• 5+ years of subrogation experience, ideally with large-loss files

• Strong litigation experience and confidence working closely with external and internal legal counsel

• Multi-line commercial insurance experience (CGL, Auto, D&O, E&O, Property, etc.)

• Completed or working towards the CIP designation

• Strong technical skills with MS Office Suite

• Ability to clearly communicate with Claimants, Brokers, and Legal Council

We really mean it when we say we put you first. Here are a few ways how:

• Hybrid work you get to work from the office and at home 50/50, allowing you to manage both worlds with the ease and flexibility you need.

• We offer competitive salaries and support your financial health through our employee share purchase plan, pension plans, RRSP, discounts on staff insurance, and more

• We help you prioritize your well-being from day one through flexible health benefits, early leave days, wellness programs, rewards, and recognition programs.

• We are invested in helping you grow in your career through education assistance to complete your CIP, FCIP, CRM or other courses desired, internal mobility, Leadership training and mentoring programs.

• NBFC cares about the community and supports the causes you believe in with donation matching and team volunteer days

We're committed to pay transparency and fairness. The base salary range for this role is $75,000 - $113,000, which reflects the expected base pay – not the total compensation package. The actual base salary may vary depending on your experience, skills, and alignment with the position. We're also open to candidates at different levels, so if this range doesn't quite match your expectations, don't let that hold you back — we'd still love to hear from you.

This is a real opportunity — we're actively hiring If the role sounds like a good fit, we encourage you to apply. Beyond base pay, we offer a robust Total Rewards program that includes benefits, wellness support, and other meaningful perks.

We also want to be transparent about our hiring process. While one of our systems includes AI capabilities, over 99% of our screening is done by real people. We believe in thoughtful, human-centered hiring decisions, and are committed to giving every application the attention it deserves.

#LI-SK1 # LI-Hybrid

Who we are:

We're Northbridge Financial. We're proud to be 100% Canadian and owned by Fairfax Financial. We serve through our Northbridge Insurance, Federated Insurance, and TruShield Insurance brands. We have a reputation for being one of Canada's leading commercial property and casualty insurance company. Our employees are dedicated to understanding the needs of our customers and we go above and beyond to help Canadian businesses have a safer and brighter future. We're a company of passionate people who put people first. Do you want to join a team that believes in working hard – and having fun at work – all while making a difference? Look no further than Northbridge.

At Northbridge Financial we embrace and celebrate you and are committed to creating an inclusive workplace for all No matter who you are or what makes you unique, we welcome you. Please let us know how we can assist or accommodate you during the selection process.