Appointment Coordinator

Jim Pattison Toyota Victoria is seeking a highly organized and customer-focused individual to join our team as an Automotive Appointment Coordinator. If you have a passion for delivering exceptional customer service and possess excellent organizational skills, we want to hear from you

This is a great opportunity for those who are looking to get into Service Advising.

Why join us…

• Competitive compensation plans.
• Unlimited opportunities for growth and development.
• Manufacturer training is provided.
• Professional development with various vendors and products.
• State-of-the-art amenities.
• Flexible schedules.
• Exclusive access to vendor promotions, offers and purchase programs.
• Recognition and rewards program.
• Comprehensive benefits package including: Healthcare, Dentalcare, Life Insurance, AD&D, Global Medical Assistance, Short-Term and Long-Term Disability, and more
• Amazing colleagues, great working environment, and a team building culture

A day in the life…

• Greeting all service customers.
• Handling customer service requests and concerns.
• Seamless coordinating and managing customer appointments.
• Performing designated administrative duties and creating internal work orders.
• Demonstrate a high degree of accuracy, sound judgment and attention to detail.
• Conduct post-service follow-up calls to ensure customer satisfaction and gather valuable feedback.

What we look for…

• We require a valid provincial driver's license.
• CDK experience is an asset.
• Previous experience in customer service or appointment coordination, preferably in the automotive industry.
• A positive can-do attitude

More about us…

We would like to thank all applicants for their interest in this exciting opportunity, however, only those selected for an interview will be contacted directly.