Receptionist

ABOUT US

Apex Radiology, established in 1996, is a leading diagnostic imaging provider in Western Australia, supporting both public and private clinics. With sites across Bunbury, Mandurah, Busselton, Margaret River and Perth, we offer a full range of services including CT, MRI, X-Ray, Ultrasound, BMD, interventional radiology and Nuclear Medicine.

Enjoy a rewarding career in a supportive, professional environment while embracing WA's incredible lifestyle — from pristine beaches to world-class vineyards and relaxed regional living.

Part of the Integral Diagnostics (IDX Group), one of Australasia's largest radiology networks with 90+ sites across Australia and New Zealand, we are an ASX 300 listed organisation offering stability, growth and a strong focus on quality, innovation and patient care.

ABOUT THE ROLE

We are seeking a Medical Receptionist to join our supportive team at Mandurah . You will be the welcoming face and voice of Apex Radiology — supporting patients, referrers, and our clinical teams with high-quality service and efficiency.

This is a Part time role working 32 hours per week.

Key Responsibilities

• Welcome patients and manage front-desk responsibilities in a professional and empathetic manner
• Answer telephone enquiries and respond efficiently and sensitively to patient needs
• Schedule patient appointments and determine examination requirements
• Communicate preparation instructions, procedure costs, and billing information clearly to patients
• Register patients, manage paperwork, and handle billing and EFTPOS transactions
• Ensure timely and accurate dispatch of reports
• Perform Medicare and Veterans Affairs claims batching
• Support other administrative tasks as directed by management

ABOUT YOU

• Familiarity with patient booking and entry systems preferred but not required (RIS experience highly regarded)
• Strong knowledge of medical terminology would be preferable but not required
• High level of professionalism, empathy, and interpersonal communication skills
• Excellent time management, multitasking, and problem-solving abilities
• Accuracy in data entry and confident use of Microsoft Office and practice software
• Cash handling and EFTPOS experience
• Ability to work independently and collaboratively within a team
• Willingness to work across multiple sites if required

FOR YOU

Competitive Salary:  Attractive salary with annual reviews to recognize your contributions. 
Paid Parental Leave:   Additional leave to support new parents. 
Fitness Passport:  Access to over 1000 locations nationwide to support your fitness goals. 
Employee Discounts:  Discounts at hundreds of retailers for everyday expenses, holidays, health insurance, and more. 
Recognition Programs:  Celebrate outstanding performance and dedication through our recognition platforms. 
Referral Bonuses:   Financial incentives for referring great talent to our team. 
Career Advancement:  Opportunities for career growth and succession planning within an innovative company. 
Work-Life Balance:  Flexible work options for full-time or part-time roles. 
Community and Social Events:  Engage in a supportive workplace with free parking and great social events.

Apply Now

If you're passionate about people and want to grow your healthcare career, we'd love to hear from you.

Click Apply  to submit your CV and cover letter.
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Integral Diagnostics (IDX Group) supports a multicultural and diversity workplace. We encourage Aboriginal and Torres Strait Islander Australians with relevant skills and experience to apply.

Building a healthier world, by delivering the best health outcomes one patient at a time.