Technical Solution Coordinator

At Canadian Solar, our vision is to make lives better by bringing electricity powered by the sun to millions of people worldwide. As a leading manufacturer of solar panels, inverters, and energy storage solutions, we've been an industry front-runner since our founding in 2001. Our commitment to sustainability is reflected in all parts of our organization as we navigate the complexities of a booming industry.

Throughout Canadian Solar's subsidiaries, e-Storage, Recurrent Energy, MSS and CSI Solar Co., we invest in our employees' growth. Our training programs and promotional opportunities ensure we all can continue to learn. We understand the importance of work-life balance and provide various flexible work options to support our employees' well-being. Join our team to "Make the Difference" by creating a lasting positive impact on the world and the communities where we operate.

Position Title:   Technical Solutions Coordinator

Department: Engineering

Reports To: Technical Solutions Manager (BESS)

Location: Remote position within Canada

Position Summary

The Technical Solutions Coordinator supports the Technical Solutions Manager in administrating critical product and commercial functions for e-Storage's BESS Solutions team. This role is responsible for driving operational excellence across department workflows, including maintaining product development trackers, delivering product communications to stakeholders, gathering market input and analysis and ensuring that feedback is routed to technical management and product teams.

This position enables the Technical Solutions Managers to prioritize product development, development of technical tools, ensure timely product certification, and maintain technical documentation by supporting critical administrative and communication aspects on behalf of the BESS solutions team.

Responsibilities

Product Development/Tracking Management

• Own and maintain product/solutions development trackers, technical milestone dashboards, and product design target requirements
• Develop and maintain standardized reporting of critical product releases, updates, and changes across communication platforms, providing leadership with regular visibility and transparency of our product solutions readiness
• Maintain version control records and structured documentation of product revisions and change history
• Identify and escalate schedule risks, documentation gaps, or cross-functional dependencies that may impact product delivery
• Support change management workflows including gathering stakeholder feedback and managing change control reports and approvals for timely and smooth implementation of product changes

Market Requirements Intake & Governance

• Develop structured product intake framework to categorize and prioritize regional product requests and track requests throughout their lifecycle (evaluation, prioritization, and resolution)
• Document product requests in standardized formats (user stories, functional specifications, performance requirements, timelines)
• Consolidate recurring market trends and emerging certification/testing requirements into periodic summaries for Product and Technical Solutions leadership review.

Process & Operational Improvement

• Maintain product file directories in SharePoint and Confluence to encourage accessibility and proper documentation structure
• Develop and refine standardized templates, trackers, and workflow processes to improve Technical Solutions team efficiency
• Maintain structured dashboards summarizing key performance indicators for the Technical Solutions function

Qualifications

• Bachelor's degree in Engineering, Business Administration, Project Management, Renewable Energy, or related field.
• 3-5 years of experience in technical coordination, product operations, or product administration role
• Experience working in energy storage, power electronics, renewable energy, or related industries is strongly preferred
• Familiarity with Battery Energy Storage System (BESS) applications and deployment
• Strong organizational and process management skills with an ability to manage concurrent responsibilities and appropriately prioritize deliverables
• Experience collaborating and informing global stakeholders, particularly engineering and commercial teams across global time zones
• Proven written and verbal communications skills, able to effectively express product initiatives across global teams

Technical Skills

• Experience using process management tools such as Atlassian Suite, Smartsheet, Monday, or other project/product management tools
• Organizational proficiency with particular focus on document organization and file management in Sharepoint or similar cloud-based document management systems

Other Requirements

• Flexibility to travel, including international travel as required (up to 10%) for industry events, market research, or vendor collaboration

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