Inside Sales Rep

Description -

Job Summary
The inside sales rep (ISR) is a critical part of the account team. Working closely with an outside Account Executive (AE), the ISR will help support the selling motion for HP hardware and solutions by owning the quoting process, customer roll outs and assisting with pipeline management. Additionally, the ISR is responsible for selling products such as peripherals and headsets into named accounts.

Responsibilities
Develops a solid understanding of the organization's offerings, key features, and benefits to effectively communicate value propositions to potential customers.
Provides product configurations and pricing tailored to the customer requirements

Identifies and qualifies potential leads, gathering relevant information and documenting details in the CRM system.
Participates in promotion campaigns, effectively conveying special offers, discounts, and promotions to potential customers.
Collaborates with internal teams, such as marketing and customer support, to ensure seamless customer experiences.
Applies standard policies for following up on customer inquiries, providing accurate information, and addressing concerns.
Strives to achieve daily, weekly, and monthly performance targets, including call quotas and lead generation goals.
Contributes to pipeline management and maintains accurate and up-to-date records of customer interactions, conversations, and outcomes.
Participates in training sessions to enhance product knowledge, sales skills, and customer service techniques.
Education & Experience Recommended
High School Diploma/General Education Diploma (GED)/Higher Secondary education or commensurate work experience or demonstrated competence.
Typically has 2-4 years of work experience, preferably in inside sales or tele sales, or a related field.
Preferred Certifications
Certified Inside Sales Professional (CISP)
Knowledge & Skills
Consultative Selling
Cross-Selling
Customer Relationship Management
Inside Sales
Marketing
Merchandising
Outbound Calls
Phone Sales
Product Knowledge
Sales Process
Sales Prospecting
Sales Strategy
CRM tools
Selling Techniques
Upselling
Cross-Org Skills

Effective Communication

Organized

Results Orientation

Learning Agility

Digital Fluency

Customer Centricity

Impact & Scope
Impacts immediate team and acts as an informed team member providing analysis of information and limited project direction input.
Complexity
Works on assignments that are routine to moderately complex in nature and require basic problem resolution.

About HP  

HP creates new possibilities for technology to have a meaningful impact on people, businesses, governments and society. The world's largest technology company and ranked 10 on the Fortune 500 list for 2012, HP brings together a portfolio that spans printing, personal computing, software, services and IT infrastructure to serve more than 1 billion customers in over 170 countries on six continents. HP invents, engineers, and delivers technology solutions that drive business value, create social value, and improve the lives of our clients. 

Thanks for taking the time to review our job, if you think it is a match to your experience and interests please apply today— we are eager to learn more about you If you know a friend who may be a fit for the job please refer them. 

Please note the above statements describe the general nature and level of work only. They are not a complete list of all required responsibilities, duties and skills. Other duties may be added, or this description amended at any time. 

Compensation and Benefits

The on-target earnings (OTE) range for this role is $56,050 to $76,250 annually with a 60%/40% (salary/incentive) mix. Pay within this range will be based on the review of experience, skills, and internal equity. 

As a full time, employee of HP Canada, you will be eligible to participate in the company's group benefit programs, including medical, dental, life insurance, and disability coverage, subject to the terms and conditions of the applicable plans. During your employment term, you will receive 15 paid vacation days per year prorated based on your start date. Detailed information regarding benefits—will be provided upon hire and is subject to the terms and conditions of the applicable plans.

Equal Opportunity Employer:

HP Canada is an equal opportunity employer. We welcome the many dimensions of diversity. Upon request by qualified candidates, accommodation of special needs may be considered during all stages of the selection process within the framework of the HP Accommodation Policy. If you need assistance in filling out the employment application or require a reasonable accommodation while seeking employment, please e-mail

Note: This option is reserved for applicants needing a reasonable accommodation related to a disability. In order to satisfy our contractual obligations with clients, the successful candidate will be required to pass a basic, standard Criminal Records check. You will also be required to sign off on HP's Confidentiality, Non-Solicitation and Conflict of Interest Agreement.

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Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP's EEO Policy or read about your rights as an applicant under the law here: "Know Your Rights: Workplace Discrimination is Illegal"