Program Consultant

Job Description

Reporting to the Senior Manager, Recreation and Rehabilitation, the Program Consultant- Physiotherapist/Occupational Therapist is responsible for providing professional leadership and clinical expertise to support evidence   based, resident-centered rehabilitation services. The incumbent oversees the delivery, implementation, and ongoing evaluation of therapy standards, best practices, quality improvement initiatives, policies, programs, and procedures across Long Term Care homes and Retirement Communities.

The Program Consultant- Physiotherapist/Occupational Therapist is an operational leader who works collaboratively with an interprofessional teams and key stakeholders to advance Extendicare's vision of becoming the best seniors' care and services organization in Canada. Through mentorship, consultation, and evidence-informed practice, the role supports excellence in care, safety, and functional outcomes for residents.

Extendicare offers a hybrid working environment.

Key responsibilities include:  

• Lead quality improvement initiatives for rehabilitation services aligned with Extendicare's strategic priorities.

• Develop, implement, and evaluate divisional rehabilitation standards to ensure compliance with professional best practices, regulatory requirements, and LTC legislation across Alberta, Ontario and Manitoba.

• Ensure rehabilitation models of care promote resident mobility, functional independence, meaningful participation, and quality of life.

• Support rehabilitation-related safety and risk management, including compliance optimization efforts, audits, staff interviews, root cause analyses, risk assessments, and action plan implementation.

• Apply an outcomes-focused approach to safety that balances restorative goals, fall prevention, resident autonomy, and rights.

• Collaborate with long-term care homes to enhance rehabilitation practices by engaging in program development, providing on-site coaching, offering mentorship, and supporting clinical leadership.

• Deliver education for staff and leaders on rehabilitation or restorative related policies, procedures, and regulatory requirements.

• Promote continuous quality improvement by sharing evidence-informed best practices aligned with divisional operating models.

• Foster a just safety culture grounded in learning, accountability, teamwork, and interdisciplinary collaboration.

• Facilitate quality assurance initiatives, encompassing accreditation processes as well as compliance with federal and provincial regulatory standards.

• Develop, review, and share rehabilitation-related quality, safety, and resident experience indicators to support data-informed decision-making.

What we're looking for:

• A valid registration and good standing as a licensed Physiotherapist, Occupational Therapist, or other regulated health professional is required.

• A minimum of 5 years of progressive experience in falls management or prevention, restorative care/rehabilitation, physiotherapy, or occupational therapy, preferably within long-term care (LTC) homes

• Proven expertise in program development, restorative care models, functional maintenance, psychosocial interventions, and interdisciplinary collaboration

• Demonstrated expertise in quality improvement concepts, methodologies, and practical implementation

• Familiarity with pertinent health information systems, including PointClickCare and provincial information repositories is considered an asset

• Demonstrated proficiency in Microsoft Suite applications, including Outlook, Word, Excel, Teams, and PowerPoint, is essential.

• Demonstrated proficiency in data literacy, encompassing the analysis of quality, safety, and experience indicators

• Demonstrated expertise in interpreting and applying legislative, regulatory, and quality assurance frameworks relevant to long-term care (LTC)

• Established track record of collaborating effectively with diverse stakeholders and interdisciplinary teams

• Proven dedication to resident- and family-centered care, cultural transformation, restorative methods, and service excellence

Working Conditions

• Regular business travel up to 80% will be required across Ontario, Manitoba, Alberta, and Markham Head office on occasion.

What Extendicare has to offer:

At Extendicare, we believe that working as a team creates an environment that allows us to reach our potential. We value each employee, encourage equal opportunity for growth and recognize achievement. As a valued member of our team, you can expect:

• Continuous mentorship, support for life-long learning and growth opportunities

• Opportunities for advancement and career growth within the organization

• A rewarding and meaningful work experience where you can enrich your life and the lives of others through your work.

• Employee Family Assistance Program.

• Robust benefits package

Extendicare is a leading provider of care and services for seniors across Canada, operating under the Extendicare, ParaMed, Extendicare Assist, and SGP Purchasing Network brands. We are committed to delivering quality care to meet the needs of a growing seniors' population, inspired by our mission to provide people with the care they need, wherever they call home. We operate a network of long-term care homes (both owned and under management contracts), deliver over 11 million hours of home health care services annually, and provide group purchasing services to third parties representing approximately 150,000 beds across Canada. Extendicare proudly employs nearly 30,000 qualified, highly trained and dedicated team members who are passionate about providing high-quality care and services to help people live better.

#ExtendicareOperations

Compensation Details

At Extendicare, we've spent more than 50 years dedicated to enhancing quality of life for the people we serve across Canada. When you join Extendicare, you become part of a compassionate, mission-driven team committed to supporting care delivery in homes and communities nationwide. Our corporate roles play a vital part in enabling front-line teams to provide exceptional experiences for clients and families. Together, we foster a culture of collaboration, innovation, and accountability—creating solutions that strengthen our services and improve lives every day.​

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We are committed to providing competitive compensation that reflects the value of this role and the unique qualifications each candidate brings. This opportunity is a replacement for an existing role and to support transparency, a hiring range may be included with this posting. However, final salary offers are based on a variety of factors such as your skills, experience, education, and alignment with the responsibilities of this position.

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Base salary is one component of our broader total rewards package. We offer a comprehensive suite of benefits designed to support your health, financial well-being, and long-term career growth. Your recruiter can provide more details about our total rewards offerings during the hiring process.​

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We may use artificial intelligence (AI) tools to support certain stages of the recruitment process, such as reviewing applications, analyzing resumes, or assessing candidate responses. These tools assist our recruitment team but do not replace human judgment — every application is reviewed by a member of our team to ensure thoughtful and equitable consideration. If you would like more information about how your data is processed, please contact us.​

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Extendicare is committed to fostering an accessible, inclusive, and equitable hiring process. We gladly accommodate the needs of applicants throughout all stages of recruitment and selection upon request.​