Program Assistant

The Program Assistant will support day-to-day administrative duties including data entry, record keeping, managing incoming and outgoing correspondence (Phone, Fax, Mail, etc.), scheduling and confirming appointments, maintaining a filing system and support to Financial Administrators as required. The Program Assistant acts as a first point of contact for telephone, electronic, and walk-in inquiries from the community and ensures that a safe environment is created for all people accessing services at the Financial Management Hub.

 Key Responsibilities:

• Provide general information to team members, persons served and the general public regarding the Financial Management Hub Program's services. 
• Answer general phone inquiries and walk-ins in a professional and courteous manner.
• Receives, sorts and distributes all incoming deliveries and mail along with coordinating all outgoing mail. 
• Support Financial Administrators with day-to-day administrative duties including but not limited to: performing data entry, taking documentation and case notes, handling correspondence, scheduling and confirming appointments, arranging money distribution and distributing transit passes etc.

What you bring to the team:

• Diploma in Business Administration, Information Processing or related discipline
• De-escalation, First Aid and Crisis Intervention Training
• 1+ years of experience with administrative support and information processing is required. 
• Knowledge of office equipment and computer software programs i.e., MS Word; MS Excel and MS Outlook
• Understanding of complex barriers that affect people living on a low-income
• Knowledge and experience with community programs and resources related to financial literacy is an asset.  

Salary and Benefits:

• Competitive Salary 
• 3 Weeks Vacation
• Robust Benefits Package 
• RRSP Matching 
• Paid Sick Time 
• Professional Development Opportunities 
• Employee Family Assistance Program (EFAP)
• Health Spending Account

At e4c diversity is our strength. We embrace diversity and offer equal opportunities to all qualified applicants. We welcome your application regardless of origin, culture, ethnicity, age, ability, gender identity, sexual orientation or faith.

Prior to successful employment with e4c, applicants are required to submit a Police Information Check with Vulnerable Sector Check and Intervention Record Check.