Show Technician - Technical Services

At Warner Bros. Discovery, we believe in creating the stuff dreams are made of . Our world is filled with wizards, dragons, superheroes, and the wonders of Planet Earth. Behind our vast portfolio of iconic content and beloved brands are the storytellers who bring our characters to life, the creators who deliver them to your living rooms, and the dreamers who envision what’s next.

Join us and discover career-defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best self. Here, you are supported, celebrated, and empowered to thrive!

We are thrilled to announce an exciting opportunity within our dynamic Technical Services team at the Warner Bros. Studio Tour - The Making Of Harry Potter. This role is pivotal in ensuring our show systems, lighting, and sound create unforgettable experiences for our visitors.

This is a twelve-month fixed-term contract position with frontline Duty Technician responsibilities, responding to the day-to-day technical needs of the attraction while delivering exceptional customer service.

• Setup, operate, maintain, troubleshoot, and control all aspects of industry-leading show technology, including lighting, sound, video, and integrated systems.
• Ensure all technical and exhibition-related maintenance is delivered within agreed schedules and standards.
• Assist with the delivery of live events as needed.
• Prioritize public and staff safety at all times.
• Monitor and protect assets and equipment to maintain quality and reliability.
• Comply with internal health and safety regulations and working practices.
• Maintain effective communication across departments, including Visitor Experience and Studio Facilities.
• Contribute to themed feature development and maintenance projects as directed by the Technical Services Management team.
• Be part of the Visitor Services team, covering weekends, evenings, and school holidays on a shift pattern.

• Proven track record in a similar maintenance position, preferably in the entertainment or visitor attraction industry.
• Knowledge of live event production and relevant audio-visual skills.
• Experience with installed audio-visual show systems, including fault finding and troubleshooting.
• Basic carpentry and maintenance skills, with a good understanding of workshop environments.
• Experience in an operational and customer-facing environment with significant public interaction.
• Proven IT skills, including a sound knowledge of Microsoft Office.
• Basic knowledge of IT switch networks and IP-based control systems.

This is a full-time position, averaging 40 hours per week . The role operates on a flexible rota, including a mix of early, mid, and late shifts, ranging from 6:30 AM to 10:45 PM . The successful candidate will work every other weekend as part of the regular schedule.

As of June 9, 2025, Warner Bros. Discovery announced plans to separate into two publicly traded companies, with an expected completion in mid-2026. Your employment will likely transition to Warner Bros. during this period, providing you with an exciting opportunity to lay the foundation at one of the world’s premier entertainment brands.

This role is advertised as Onsite , meaning all working hours will be carried out at the workplace. WBD reserves the right to change this working agreement as necessary for business needs.

At WBD, our guiding principles are the core values that shape how we operate. We encourage you to explore these values and how they manifest in our daily work. We look forward to discussing them during your interview!

Warner Bros. Discovery is committed to building a diverse workforce that reflects a wide array of perspectives and experiences. We are an equal opportunity employer, considering qualified candidates based on merit, regardless of background.

If you require adjustments or accommodations during the application process, please visit our accessibility page for instructions on submitting your request.