Technical Services Technician

Welcome to Warner Bros. Discovery… the stuff dreams are made of.

Who We Are…

At Warner Bros. Discovery, we’re not just about wizards, dragons, and superheroes. We’re a vibrant community of storytellers , creators , and dreamers who bring iconic content and beloved brands to life. Our studios are among the best in the world, and our Studio Operations group is the backbone that makes unforgettable experiences possible.

Join us, and you’ll find a place where your career can flourish, your contributions are celebrated, and your potential is nurtured. Here, you’re not just an employee; you’re part of a family that values creativity and innovation.

Your New Role...

We’re thrilled to announce an exciting opportunity within our dynamic Technical Services team at the Warner Bros. Studio Tour - The Making Of Harry Potter. This role is perfect for someone passionate about show systems, lighting, and sound!

As a Duty Technician, you’ll be at the forefront of ensuring our attraction runs smoothly, providing top-notch customer service to our visitors and internal teams alike. This is a twelve-month fixed-term contract position.

Your Role Accountabilities...

• Setup, operate, maintain, troubleshoot, and control cutting-edge show technology, including lighting, sound, video, and integrated systems to ensure a seamless visitor experience.
• Deliver technical and exhibition-related maintenance within agreed schedules and standards.
• Assist with live events as needed, ensuring everything runs flawlessly.
• Prioritize public and staff safety at all times.
• Protect assets and equipment to maintain quality and reliability.
• Communicate effectively across departments, including Visitor Experience and Studio Facilities.
• Collaborate on themed feature development and maintenance projects as directed by the Technical Services Management team.
• Be part of the Visitor Services team, covering weekends, evenings, and school holidays on a shift pattern.

Qualifications & Experiences...

• Proven experience in a similar maintenance role, ideally in the entertainment or visitor attraction industry.
• Knowledge of live event production and relevant audio-visual skills.
• Experience with installed audio-visual show systems, including troubleshooting.
• Basic carpentry and maintenance skills, with a solid understanding of workshop environments.
• Experience in a customer-facing role with significant public interaction.
• Strong IT skills, particularly with Microsoft Office and related software.
• Basic understanding of IT switch networks and IP-based control systems.

Working Pattern

This is a full-time position, averaging 40 hours per week. You’ll enjoy a flexible rota, including a mix of early, mid, and late shifts, with times ranging from 6:30 AM to 10:45 PM. Weekend work will be part of your regular schedule.

Additional Information

As we prepare for an exciting transformation, your role will be pivotal in laying the foundation for one of the world’s premier entertainment brands. This position is onsite, meaning all working hours will be at our location, ensuring you’re part of the action every day.

How We Get Things Done…

At WBD, our guiding principles shape our culture and how we operate. We encourage you to explore these values and see how they resonate with you. We look forward to discussing them during your interview!

Championing Inclusion at WBD

We celebrate diversity and are committed to building a workforce that reflects a wide array of perspectives and experiences. As an equal opportunity employer, we welcome qualified candidates from all backgrounds. If you require adjustments during the application process, please let us know.