Legal Support Assistant

We are currently seeking a Receptionist / Office Assistant to join our team in Calgary.  This is a Full-Time in-office position. This role is ideal for an ambitious individual with administrative and customer service experience. The successful incumbent will excel in building positive working relationships, have a keen eye for detail, and demonstrate a professional demeanor with excellent client service skills.

• Sort and deliver incoming mail, faxes, and courier items; process outgoing mail, including registered mail.
• Handle bank deposits.
• Booking boardrooms, and answering the switchboard
• Reception duties such as monitoring the shared inbox and dog booking system.
• Provide a positive first impression to visitors; greet clients and visitors, offer refreshments.
• Assist with setup and cleanup for meetings and in-house professional development and lunch and learning seminars.
• Assist with coordinating vendors for office equipment maintenance (excluding copiers) and building maintenance requests.
• Handle large copy, scan, and print jobs.
• Assist with new hire workstation/office setup, updating floor plans and phone lists and ensuring new hires are set up with a building access card.
• Assist with file closing, answer procedural questions from Legal Assistants, and send boxes off-site.
• Operate photocopiers, printers, fax machines, and binding equipment; identify problems and arrange service calls.
• Maintain the tidiness of reception areas, kitchens, coffee stations, and boardrooms, order and stock supplies.
• Perform host(ess) duties, replenish snacks, load/unload dishwashers, and assist with firm events, including setup, takedown, and ordering of food and supplies.
• Ensure workstations, hallways, boardrooms, offices, and common areas are kept clutter-free.
• Collecting shredding from offices for monthly disposal.
• Ensure fresh fruit and bistro beverage fridge are well-stocked; monitor and reorder as needed. Ensure fridges are emptied at the end of the week.
• Manage inventory and maintenance of office supplies.
• Close files and prepare for off-site storage; retrieve closed files upon request.
• Be available to work overtime occasionally.
• Assist with other projects as assigned.

• Up to 1 year of administrative and customer service experience is an asset.
• Strong written and verbal communication skills.
• Proficiency in MS Office applications, including creating USBs, CDs, and various file uploads.
• Excellent attention to detail and organizational skills.
• Knowledge of general office procedures.
• Professional and polished attitude when communicating with others.
• Ability to prioritize and multi-task while handling a high volume of work.
• Ability to lift and/or move file boxes, photocopy paper, supplies, etc. (up to 50 lbs).
• Ability to work independently and function effectively as part of a team.
• Legal office experience is an asset.
• Office hours are 8am - 5pm, must be able to work a flexible schedule between these hours.

The salary range for this position is up to $55,000 per annum, dependent on years/relevance of individual experience. 

At DWF, we deeply appreciate the significance of offering a comprehensive rewards package that extends beyond a basic salary. Our commitment is to ensure that each member of our team not only feels valued but is also duly rewarded throughout their tenure with us. Upon joining our organisation, you will have the opportunity to select from a diverse array of benefits, allowing you to carefully tailor a package that perfectly aligns with your individual needs and those of your family. In addition to our standard benefits, we offer a wide range of flexible benefits and robust well-being programs. 

Our recruitment process upholds the highest standards of fairness and engagement. It includes comprehensive interviews and, at times, a written assessment, an assessment day, or presentation. We aim to create a positive experience for all candidates and offer any adjustments or additional support.

DWF is a global legal business providing Complex, Managed and Connected Services. We empower people to be themselves within an inclusive and supportive environment, enabling everyone to achieve their full potential in line with their abilities and career aspirations.