Payroll and Benefits Manager

About Us

At Glen Dimplex Americas, people drive our success. We design innovative comfort solutions by focusing on customers, caring for people, valuing innovation, and keeping things simple. Our portfolio—Dimplex, Cadet, and Convectair—delivers trusted electric heating, fireplaces, and controls across North America. As part of Glen Dimplex Group, we're a global leader in electrical heating and comfort technology.

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Compensation

Base salary: $80,000 - $110,000

Annual Bonus Potential: 10%

Reason for Opening

Existing Vacancy – Yes

Job Summary

The Payroll & Benefits Manager is responsible for the accurate, timely, and compliant administration of all payroll and benefits programs across Canada and the United States. This role ensures smooth execution of payroll processing cycles, benefits enrollment and maintenance, year-end reporting, and ongoing employee support. The Payroll & Benefits Manager collaborates closely with Finance, Human Resources, and external vendors to uphold data integrity, maintain strong internal controls, and deliver an exceptional employee experience. This role reports directly to the Director, Finance, with a dotted‑line reporting relationship to the Director, Human Resources for all responsibilities related to benefits administration and alignment with HR policies.

Duties & Responsibilities

Payroll Ownership

• Manage end-to-end payroll processing for Canada and the U.S., ensuring timely and accurate pay for all employees
• Maintain the payroll calendar, ensuring all cutoffs, approvals, and processing steps are executed on schedule
• Validate time and attendance data, resolve discrepancies, and ensure proper coding of hours, premiums, and leaves
• Process off-cycle payments, retroactive adjustments, severance, and termination pay
• Ensure compliance with federal, provincial/state, and local payroll legislation, including taxation, garnishments, overtime, and statutory requirements
• Prepare and file required payroll year-end documents (e.g., T4s, W-2s, ROEs), ensuring accuracy and alignment with government deadlines
• Complete payroll-related journal entries and partner with Finance on GL reconciliation
• Conduct routine audits of payroll data to ensure accuracy, compliance, and internal controls
• Support internal and external audits by providing accurate data, documentation, and reconciliations
• Maintain standard operating procedures (SOPs) for payroll processes and ensure consistent application
• Manage payroll inquiries and provide timely, clear employee support
• All other duties as assigned

Benefits Management

• Oversee day-to-day administration of group benefits, retirement plans, and wellness programs across Canada and the U.S.
• Process employee benefit enrollments, life events, terminations, dependent updates, and any other master file changes
• Reconcile benefits invoices monthly, investigate discrepancies, and ensure timely payment
• Maintain accurate benefits data in HRIS and carrier systems, ensuring alignment across all platforms
• Support employees with benefits-related questions, escalations, and issue resolution
• Coordinate with HR and vendors on annual benefits cycles (open enrollment, plan changes, employee communication
• Ownership of employee education benefits programs, including training, tools, and communications to support awareness and utilization.
• All other duties as assigned

Qualifications & Educational Requirements

• Bachelor's degree in Business Administration, Finance, Human Resources or related field
• PCP/CPM, CEBS, or equivalent professional designation
• Minimum 7 years of hands-on payroll and/or benefits administration experience in a multi-jurisdictional environment
• Strong working knowledge of Canadian and U.S. payroll and benefits legislation
• Proficiency with HRIS and payroll systems (e.g., Dayforce, Workday, Kronos)
• Advanced Excel skills (VLOOKUP, pivot tables, reconciliations)
• Strong analytical, problem-solving, and organizational skills
• Excellent communication and customer service orientation
• Demonstrated ability to execute processes with accuracy and accountability

Total Rewards

Core Total Rewards

• Fully funded Group Benefits (medical, dental, vision, life insurance, dependent life, AD&D, short term disability, & long-term disability)
• Group RRSP with 100% Employer Match up to 4%
• Freedom to Choose, Consult +, and Telus Pharmacy Group
• Employee Assistance Program
• Workplace Wellness Program
• Support of professional memberships/certifications

Additional Rewards

• Educational Reimbursement Program
• Employee Charitable Donation Program (monetary and product donations)
• Employee Service & Recognition Awards
• Referral Bonus Program
• Summer Fridays
• Employee Engagement Committee initiatives
• Smart casual dress atmosphere
• A unique opportunity to be a key player in a growing global organization
• An innovative fast-paced culture focused on people

Our Values

We Think Customer – we aim to put our customers at the center of everything we do, taking time to understand their needs; creating solutions that meet and exceed their expectations, enhancing everyday moments

We Care About People – we recognize the power of a community with a common purpose; empathizing with others' point of view and acting with integrity to create a safe and healthy environment

We Value Innovation – we are building a better future day by day; developing innovations that will create quality, consumer-centric, sustainable solutions

We Keep it Simple – we make the complex simple by driving out inefficiencies; which enables us to be agile, responsive and to get the job done

Equal Opportunity

Glen Dimplex Americas is committed to fair and accessible employment practices, including accommodations throughout the recruitment process. If you require accommodation, please let us know and we will work with you to meet your needs.

Please note, Glen Dimplex Americas may use artificial intelligence (AI) tools as part of our interview and recruitment process to assist in screening and evaluating applicants. All information will be handled in accordance with our privacy policies, and any AI-supported assessments are designed to ensure a fair and consistent evaluation for all candidates.

We thank all applicants for their interest in Glen Dimplex Americas; however, only those selected for an interview will be contacted.