Crisis Diversion Worker, Casual

REPORTS TO: Mobile Supports & Spaces Senior Manager

HOURS: Casual, 12 hour shifts

Job Purpose:

"Despite great challenges we believe unhealthy cycles can be broken, new opportunities created and, through healing, health restored." 

"The 24/7 Crisis Diversion program helps people experiencing nonemergency crisis get to a safe place, freeing up police and emergency medical services to respond to more critical events. 24/7 Crisis Diversion program contributes to the decriminalization of poverty, mental health, and addiction by supporting people to connect with appropriate resources versus engagement with police, justice and corrections."  

Boyle Street Community Services (BSCS) is a values-driven organization that believes our clients are the experts in their own life. Your job will be to foster innovation with your team alongside our clients. 

The Crisis Diversion Worker will respond to calls and assist individuals in crisis. Many of whom are marginally housed or are impoverishment. Workers will address crisis related to intoxication, overdose, or mental health concerns. The crisis diversion worker must assess situations, identify required needs, and transport individuals to appropriate services. The key function of this position is to provide support to clients referred by the public or emergency services to the 24/7 Crisis Diversion Team. Workers will assist through interventions to divert inappropriate use of medical and police services and support individuals to make appropriate service connections.    

"We stand with our clients, side by side, patiently and for as long as they want – a constant and consistent caring force" 

Position Responsibilities:  

Qualifications

Why Work for Boyle? 

Boyle Street Community Services (BSCS) is a values-driven organization that believes our clients are the experts in their own life. Your job will be to foster innovation with your team alongside our clients.  

Clients, staff, and partners are vital members of the Boyle Street team, so we place emphasis on making sure that we address each other correctly by using preferred pronouns. We invite you to let us know how to properly refer to you and your pronouns as you explore finding a professional home with us.  

Boyle Street Community Services aims to foster a work environment that is rich with Indigenous culture, teachings, ceremonies, and activities- as a reflection of the communities we serve and the land we reside upon. 

Boyle Street Community Services is an equal opportunity employer. We value the diversity of the communities we serve and are committed to engaging and developing a diverse and inclusive workforce. Boyle Street Community Services welcomes applications from First Nation, Inuit, Métis, New Canadian, differently abled, and LGBTQ2S communities.