DevOps Engineer

Why you'll love working here:

• high-performance, people-focused culture

• our commitment that equity, diversity, and inclusion are fundamental to our work environment and business success, which helps employees feel valued and empowered to be their authentic selves

• learning and development initiatives, including workshops, Speaker Series events and access to LinkedIn Learning, that support employees' career growth

• membership in HOOPP's world class defined benefit pension plan, which can serve as an important part of your retirement security

• competitive, 100% company-paid extended health and dental benefits for permanent employees, including coverage supporting our team's diversity and mental health (e.g., gender affirmation, fertility and drug treatment, psychological support benefits of $2,500 per year, parental leave top-up, and a health spending account).

• optional post-retirement health and dental benefits subsidized at 50%

• yoga classes, meditation workshops, nutritional consultations, and wellness seminars

• the opportunity to make a difference and help take care of those who care for us, by providing a financially secure retirement for Ontario healthcare workers

Job Summary

The IT Enterprise Architecture, Network, Cloud and Data Platform Group at HOOPP (Healthcare of Ontario Pension Plan) is looking for a highly skilled individual to fill a full- DevOps Engineer role for our Cloud Platform team. This role focuses on cloud infrastructure and operations with an emphasis on both cloud and traditional networking to enable solutions supporting HOOPP Investment, Finance and Risk Management groups.

The IT Cloud Platform Team is committed to delivering meaningful customer value in a dynamic, fast-paced environment. We cultivate a culture that emphasizes innovation, collaboration, practicality, and the courage to challenge the status quo.

In this role, you will collaborate closely with Application Deliver teams, Enterprise Architects, the Project Management Office and Governance, Information Security, and Infrastructure Network Product Owners and business partners to ensure that cloud operations and initiatives are fully aligned with organizational objectives.

As a key member of the team, you will be responsible for designing, implementing, and managing cloud infrastructure that supports the company's strategic vision. The ideal candidate will have extensive experience with a strong background in networking in both cloud and on-prem environments, cloud technologies and DevOps practices, Infrastructure as Code (IaC), and automation, and a demonstrated passion for innovation and operational excellence.

What you will do:

• With input of senior team members, utilize your knowledge in on-prem and cloud networking to build connectivity within the AWS environment and external 3rd parties based on business requirements

• ·Participate in diagnosing and troubleshooting network related performance degradation and outages

• Conduct risk assessment checks on systems, firewalls, update security procedures and monitor all systems (AWS)

• Utilize your in-depth knowledge and expertise in designing, deploying, and managing reliable cloud infrastructure solutions on cloud platforms such as AWS.

• Proactively monitor services for network and security systems with a goal of minimizing down time.

• Independently works on key initiatives that require interfacing with internal customers and stakeholders to gather requirements, design, plan and implement reliable and secure solutions that meet customer and stakeholder requirements.

• Follow Infrastructure as Code practices, automate network infrastructure provisioning and security operational processes using Terraform and Azure DevOps (Repos and Pipelines)

• Provide 2nd level technical support and guidance to users and other DevOps Engineers related to AWS Network operations.

• Work closely with IT and Development teams to answer technical questions or resolve issues within network and cloud operations domains.

• Create and maintain documentation for cloud architectures, configurations, and processes.

• Deliver and improve Security metrics

• Perform incident response, vulnerability management, penetration testing, network security, etc. aligning HOOPP's IT standards and policy.

• Work with internal HOOPP architecture, infrastructure, security, risk and governance teams to ensure that all system and network security, governance, and business continuity requirements are met.

• Collaborate with vendor and support the scheduling of upgrades and installing of emergency out-of-band critical patches.

• Participate in 24/7 on-call rotation for incident response and escalations.

• Research and maintain up-to-date knowledge of current technological trends and best practices for cloud site reliability engineering.

What you bring:

• 5+ years professional experience working in large scale networking environments, and IT Infrastructure Operations

• Experience working with, configuring and managing Palo Alto firewalls and Panorama, and security features such as Security Rules, URL filtering, proxies, SSL decryption, etc.

• Experience with internet routing protocols and concepts: TCP/IP, BGP, MPLS, ISIS and/or OSPF

• Networking knowledge (DHCP, DNS, VLANs, IPSEC VPN, etc.)

• Well versed in AWS networking services such as Amazon VPC, load balancers, Internet Gateway, NAT Gateway, Transit Gateway, Direct Connect and security services such as AWS WAF and Shield

• Experience with implementing observability and monitoring to quickly identify sub-optimal performance

• Experience in Windows PowerShell, Python, Bash or other mainstream scripting languages

• Strong troubleshooting abilities to resolve systems and network issues

• Experience with or strong desire to learn containerization technologies such as Docker and container orchestration platforms such as Kubernetes, AWS compute and storage services.

• Strong knowledge of Agile practices such as Scrum or Kanban

• Strong problem-solving skills and the ability to think critically and creatively to develop resolutions

• Ability (and desire) to work in a high-performing team culture, with an openness to constantly evolving and changing priorities, and new challenges.