IT Technician

Job Description:

IT Technician

We're a naan traditional company…

Summary

As the IT Technician, you will be responsible for troubleshooting and supporting network, communication, computer systems and physical security infrastructure such as door access and facial recognition systems, intrusion and fire alarm systems, camera surveillance system. You will also be responsible for installing, configuring, and maintaining various IT systems and devices to facilitate seamless communication within a fast-paced manufacturing environment across the organization.

What FGF Offers:

• FGF believes in Home Grown Talent, accelerated career growth with leadership training. Unleashing Your Potential
• Competitive Compensation, Health Benefits, & a generous flexible medical / Health spending account
• RRSP matching program
• Tuition reimbursement
• Discount program that covers almost everything under the sun - Restaurants, gyms, shopping etc.

Key Responsibilities

• Provide on-site and remote technical support as needed.
• Install, configure, and troubleshoot video surveillance camera systems (IP and analog).
• Install, terminate, test, label, and maintain network and security cabling.
• Perform floor & wall-mounting (with assistance) of enclosures, panels, TVs, cabinets and other IT peripherals.

• Diagnose and repair issues with the intrusion alarm and door access control systems.

• Troubleshoot, repair and/or replace faulty IT-related hardware, including switches, access points, speakers, TVs, cameras, door access controllers, badge readers, biometric scanners (facial recognition hardware) and physical locks.

• Troubleshoot network connectivity issues related to switches, routers, PoE and other network devices.

• Apply technical expertise to a variety of situations, evaluate problems and implement the best solving practices.

• Perform system testing and ensure proper operation after installations or repairs.
• Maintain of parts inventory, documentation for installations, configurations, and service activities.

• Complete other IT related tasks as assigned by Team Leader.

• Follow company safety standards, security policies, and best practices.

• Willing to work on weekends and overtime if required.
• Willing to learn new technology and implement or recommend its implementation.

Required Experience

• To be ready and comfortable with working on heights from ladders or aerial platforms.
• Previous experience in network and security cabling, installation, testing, troubleshooting and maintaining.
• Hands-on experience with facilities security, access control, and surveillance systems.
• Strong problem solving, analytical and troubleshooting skills
• Ability to work safely, with or without supervision
• Technically savvy; able to navigate and configure software and hardware systems
• Ability to read, review and comprehend blueprints and layouts.
• Valid driver's License

What is the recipe for a great career at FGF?

Working at FGF Brands, there is never a dull moment As a successful company that is continually growing there is always challenging yet rewarding work to be a part of. We have an entrepreneurial spirit which encourages all our team members to use their own creativity and out of the box thinking to come up with solutions and new ideas.

In compliance with Ontario's Bill 190, we confirm that this posting represents a current, existing vacancy within our organization.

Disclaimer: The above describes the general responsibilities, required knowledge and skills. Please keep in mind that other duties may be added or this description may be amended at any time.

IT