Dieses Stellenangebot ist nicht mehr verfügbar
Product Support Manager
Toromont Cat
- Thompson, Manitoba, Canada
- Thompson, Manitoba, Canada
Über
Pay Type
Full Time, Permanent
Compensation
$91,820 - $114,775
The listed base salary is just one component of our total rewards package, and performance-based or discretionary bonuses may be available
As a Product Support Manager, YOU will experience:
Working within one of the safest organizations in the industry where your safety and well-being are our most important priority
Working for the best in class equipment dealer and with the premium Caterpillar brand
Opportunities to continuously Learn, Grow and Develop with our Toromont team through our internal Training teams that are geared for your success
Competitive total rewards including: wages, benefits, and premiums (as eligible)
An opportunity for flexible work schedules and opportunities across multiple locations across Eastern Canada
In a typical day, YOU will:
Manage all branch parts and service objectives and ensure they are met
Provide administrative and policy guidance to direct reports on Toromont and Caterpillar policies
Lead a high level of customer focus and maintain trusted relationships
Review and monitor operational expenses and financial reports
Develop, implement and manage improvements in all aspects of product support
Lead, inspire and coach employees to achieve personal and corporate objectives
Actively pursue business in the territory to support equipment, parts and service
Collaborate and work closely with Sales Teams. Identify potential machine sales opportunities in the territory
Work with a sense of urgency and foster a team environment to encourage growth
Must-haves for this role:
Post Secondary Education with a minimum of 5 years experience in a managerial/supervisory position in a related industry
Strong technical aptitude with a solid knowledge of the heavy equipment industry and products
Customer centric with proven leadership, coaching, mentoring and people development skills
Solid business acumen with the ability to oversee financial operations
Experienced with planning and budgeting with strong organizational skills and the ability to manage multiple and often competing priorities in a fast-paced, deadline driven environment
A strategic thinker with excellent analytical and problem solving skills
Effective communication and strong interpersonal skills to deal with customers and all levels of employees, including Senior Executives and Regional General Managers
Solid understanding of Caterpillar and Toromont operating policies and procedures
Computer literate with proficiency in Microsoft Applications, DBS and SIS
Willing and able to travel and possess a valid Driver's License and clean driver's abstract
With over 4,000 employees and 56 locations from Manitoba to Newfoundland, Toromont Cat has a proven track record, industry knowledge, dealership infrastructure, and service mindset to ensure our Construction, Mining, and Power Generation customers succeed. At Toromont Cat, work is built around people's strengths, our products, technology and an outstanding customer experience and through our strong partnership with Caterpillar , Toromont Cat takes care of our employees who take care of our customers When you join our team, you become a member of the Toromont family. Your success is our success
Artificial Intelligence (AI)
Please note that our hiring processes involve the use of artificial intelligence (AI) tools to assist with screening, assessing, or selecting candidates; all final decisions are reviewed by our Talent Acquisition team to ensure fairness and compliance with applicable laws.
Sprachkenntnisse
- English
Hinweis für Nutzer
Dieses Stellenangebot wurde von einem unserer Partner veröffentlicht. Sie können das Originalangebot einsehen hier.