AccountantMount Pleasant Group • Toronto, Ontario, Canada

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Accountant

Mount Pleasant Group

Toronto, Ontario, Canada

Toronto, Ontario, Canada

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Requisition Number: 1280

Terms of Employment: Contract Full-Time (6 Months)

Location: Head Office

Employment Address: 700 – 2235 Sheppard Ave E, Toronto ON M2J 5B5

Hours of Work: Monday to Friday, 37.5-hour work week

Vacancy: 1

Language: English

Hiring Range: $30.28 – $32.38/hour

About Mount Pleasant Group:

Mount Pleasant Group (MPG) is a not-for-profit organization that has been dedicated to serving families in the Greater Toronto Area since 1826. MPG comprises of two affiliated entities: the Mount Pleasant Group of Cemeteries (MPGC) and Canadian Memorial Services (CMS). Together, they deliver comprehensive death care services with compassion and professionalism. MPGC owns and operates ten cemeteries and four crematoriums across the GTA, while CMS provides funeral services at nine locations, including funeral centres within MPGC cemeteries and standalone facilities known as The Simple Alternative. As a trusted community partner and environmental steward, MPG is committed to innovation, leveraging new trends and advancements in technology while upholding our long-standing values. Our team takes pride in the meaningful work we do every day, helping families navigate life's most challenging moments with care and respect.

Our Vision: A world where dignified, inclusive, innovative and trustworthy death-related planning and care are accessible to everyone.

Our Mission: MPG will serve the diverse clients and communities of yesterday, today and tomorrow with excellence and compassion to meet all their death care needs.

Our Values: Inclusiveness
• Transparency
• Innovation
• Dependability
• Compassion

At Mount Pleasant Group, we believe our strength lies in the passion and diversity of our people, and we deeply value the unique skills, perspectives, and experiences each individual brings to our team. We are committed to fostering an environment where everyone feels respected, supported, and empowered to be their authentic selves. By embracing inclusivity, we aim to build a workforce that collaborates meaningfully and reflects the richly diverse communities we are privileged to serve. We encourage individuals of all backgrounds, experiences, and identities, including those from underrepresented groups, to apply and join us in advancing our commitment to diversity, equity, and inclusion.

About the Position:

The Accountant supports the accuracy, integrity, and timeliness of the organization's financial information by maintaining assigned accounting records, preparing routine reconciliations, and contributing to monthly and year end close activities. The role focuses on completing established accounting processes, preparing recurring reports, and supporting the general ledger in areas such as accounts receivable, banking transactions, and preneed accounting.

The position interacts regularly with internal teams, funeral directors, vendors, and members of the public by responding to inquiries, processing transactions, and carrying out collection activities in a professional, respectful, and empathetic manner. The Accountant ensures that financial data is entered and maintained accurately and brings discrepancies or issues forward for review. The role also supports ongoing improvements by identifying opportunities to streamline processes and by participating in system testing and assigned projects. Working as part of the Finance team, the Accountant collaborates with colleagues to ensure tasks are completed on schedule and in alignment with established policies, procedures, and regulatory requirements.

The successful candidate will be required to:

Pre-Need Accounting & Financial Reporting

Process daily receipts for pre‑need sales and ensure transactions are recorded accurately.

ssist with reconciling trust accounts and allocating interest based on established procedures.

Support the preparation of T5 statements by gathering data and preparing documentation (not responsible for compliance interpretation).

Maintain and update assigned accounting records by preparing routine reconciliations and ensuring information is accurate and up to date.

Prepare recurring financial and operational reports, such as preneed insurance summaries and accounts receivable listings.

Prepare monthly general ledger entries for items such as preneed income and withdrawals, contract cancellations, payment reversals, and related adjustments.

Assist with new vendor direct deposit setup and changes by collecting documentation and entering necessary information.

Support year-end close activities by completing reconciliations, preparing schedules, and assisting with audits related to accounts receivable, banking operations, and pre need accounting.

Identify and flag discrepancies in financial data and bring issues forward for review and resolution.

Queries & Communications

Respond to routine inquiries from internal teams, funeral directors, and the public regarding accounts receivable, banking transactions, and preneed account information.

Carry out collection activities, including following up on outstanding invoices or contracts, calculating interest, and communicating with clients in a clear, professional, and empathetic manner.

Set up and document approved payment arrangements, ensuring updates are accurately entered in the system.

Maintain complete and organized records of all collection activity, follow ups, and client communication. - Escalate overdue or complex accounts to the Manager or Senior Accountant when required.

Suggest opportunities to streamline processes and improve workflow as part of continuous improvement efforts.

Compliance & System Enhancement

Assist in testing routine updates or changes to financial subsystems by completing test scenarios and documenting results.

Support special projects or investigations by preparing data, running reports, and performing basic analysis as required.

Work collaboratively with team members to complete tasks on time, ensuring accuracy and compliance with policies and procedures.

Other

Additional duties as assigned that fall within the scope of the role as assigned by the Manager, Financial Reporting & Payroll

Qualifications:

Two (2) year diploma or higher in Accounting or equivalent combination of work experience, training and education

At least three (3) years of previous experience in accounting or finance with exposure to general ledge entries, reconciliations, accounts receivable, billing, banking, and cash transaction processing

Experience in a customer-facing or inquiry handling environment (e.g., responding to internal teams, vendors, or clients)

Experience working with ERP systems such as Microsoft Dynamics Navision or Navision 365 Business Central

Strong understanding of data accuracy, documentation standards, and internal controls as it relates to accounting.

Ability to review financial data, identify discrepancies, and determine when to escalate issues.

Strong attention to detail and commitment to maintaining accurate, complete, and organized financial records.

Capacity to follow structured processes while also suggesting improvements when appropriate.

Clear, professional, and respectful communication skills for interacting with internal teams, vendors, clients, and members of the public.

Ability to explain account information or discrepancies using accessible, plain language.

Comfortable working collaboratively within a team and contributing to shared deadlines.

Ability to manage multiple tasks, maintain accurate documentation, and meet established timelines.

Strong prioritization skills with the ability to adapt to periodic increases in workload, such as during month end or year end close.

Demonstrated ability to engage empathetically and constructively with clients, and other stakeholders.

Consistent focus on professionalism, respect, and maintaining positive working relationships.

Ability to learn and adapt to changes in financial subsystems or ERP tools.

Comfort participating in basic system testing and documenting results.

Intermediate proficiency of Windows and MS Word, and Outlook

Expert Proficiency with MS Excel

The Mount Pleasant Group is committed to providing equitable opportunities to all applicants and strives to ensure a barrier-free selection process. If you require accommodation during the recruitment and selection process, please send us an email with your accommodation needs at , quoting the job requisition ID # and the job title. Any information received related to accommodation will be addressed confidentially.

Transparency in Our Hiring Process: Mount Pleasant Group's recruitment process may utilize artificial intelligence (AI) tools to assist in the initial screening and matching of applications to job requirements. These tools are designed to support efficiency and consistency in reviewing applications. All hiring decisions are made by our recruitment team, in conjunction with the respective hiring manager. If you have questions regarding this process or require an alternative review method, please contact us.

Toronto, Ontario, Canada

Sprachkenntnisse

English

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