Rides Unit Leadership InternshipSix Flags Great America & Hurricane Harbor Careers • Gurnee, Illinois, United States

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Rides Unit Leadership Internship

Six Flags Great America & Hurricane Harbor Careers

Gurnee, Illinois, United States

Gurnee, Illinois, United States

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Overview: A Rides Unit Supervisor Intern is a position in which you will gain valuable leadership skills. You will be leading and working alongside a ride crew and assisting with department incentives and events throughout the season. Responsibilities: * Attend required Human Resources Discovery, Rides Department training, and specific ride training. * Adhere to Six Flags Standards of Appearance and Attendance policy as stated in the Six Flags Handbook. * Provide courteous greetings and answer any Guest questions. Respond to and resolve Guest comments whenever possible. * Ensure Guest safety and satisfaction during their visit. * Enforce all rider restrictions including monitoring and measuring for height requirements. * Assist with pairing up of single riders and proper grouping techniques to ensure greater capacity. * Maintain and update the Daily Operations Report and take hourly throughput readings. * Respond to any emergency situation in the area and maintain control until a Section Supervisor arrives. * Monitor and enforce Park line jumping and smoking policies. * Clean ride units and ride areas as needed, including Guest illnesses. * Assist with downtime situations and evacuation, if ride cannot be restarted. * Facilitate Fast Lane program and work the position at participating rides. * Be able to communicate proper hand signals as called for during ride operation. * Watch ride and waiting Guests during the ride cycle. * Physically check restraints and manually open when necessary. * Assist Guests as they exit the ride. * Stand at the control panel of the ride and operate the ride by pressing appropriate buttons, visually monitoring panel for flashing lights/solid lights, and be prepared to stop the ride during critical situations. * Give announcements via a public address system when necessary. * Operate the secondary control panel and visually monitor ride during operation and be prepared to stop the ride during critical situations. * Complete ride certification tests, corrected to 100% proficiency. * Assist with Leadership Training Programs. * Perform daily ride area inspections and complete all paperwork. * Assign daily position and break rotations. * Counsel and correct Team Members as necessary. * Serve as liaison between Team Members and Supervisors. * Hold crew and safety meetings. * Complete Witness Statements as needed. * Perform test rides to ensure continued safety before operation. * Report immediately any unsafe acts to the Supervisor. * Train and certify Team Members as needed. * Shadow Rides Section Supervisor, Rides Duty Manager, and two additional departments * Assist with department event planning and execution. * Successfully complete the International Ride Operator Certification (iROC) course through General Rides Training. * Obtain certification for Attendant and Operator positions on all rides within assigned unit. * Successfully complete and pass the Rides Leadership Training Program which includes becoming a certified iROC Trainer. * May be asked to assist in the Ride Information Center * Become General certified in the Supplemental Restraint Harness program. Qualifications: * Minimum Age:18 * Must be able to work all shifts including nights, weekends, and holidays where at least 50% of an individual's availability must include closing shifts. * Must possess above average communication skills. * Must react well in stressful and emergency situations. * Able to work efficiently in a fast-paced environment. * Able to communicate effectively in the English language, including the ability to read, speak and understand the English language. * Must be able to stand/walk for up to 5 hours at a time and as many as 16 hours a day. * Must be able to walk up to 5 miles per day over various surfaces. * May be exposed to: heights, spinning objects or moving water. * Must be willing to work outdoors in various weather conditions * Must be professional, self-motivated, the ability to multi-task and have an enthusiastic attitude * Must have strong teamwork skills and the ability to work with others

Gurnee, Illinois, United States

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English

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