Retail Assistant Manager

You’ve got opportunities in store.

From wowing customers to nurturing colleagues, this is a role where you can truly make a difference—while honing the skills you’ll need to one day run your own store. As an Assistant Store Manager , you’ll create a welcoming atmosphere for customers and a supportive environment for your team. Help them hit their targets and stay updated on the latest tech, and experience the thrill of seeing a plan come together. Your future starts here—no more counting down the clock!

• Lead, engage, and develop your team of tech-whizzes and people pros.
• Empower your team to reach ambitious targets.
• Create an environment where every customer feels at ease.
• Support the Store Manager with the day-to-day operations of the store.

• Have experience in coaching and building capability within a team.
• Demonstrate the ability to lead teams to achieve strong commercial and customer results.
• Have experience managing the store in the absence of the Store Manager.
• Drive customer service in a sales and service environment.
• Be self-motivated and proactive.

• Possess the ability to set and execute long-term plans.
• Have established coaching and development skills.

• Exceptional career progression in Retail and beyond with our Aspire internal development program.
• Competitive salary with opportunities to significantly increase your earnings based on store and team performance.
• Comprehensive healthcare and BT share plans.
• 50% discount on an EE mobile package (30% for Friends and Family).
• 25 days’ holiday (pro-rata) with the option to buy an additional 5 days, plus your birthday off!
• The chance to win once-in-a-lifetime all-expense-paid trips and prizes.
• Access to BT TV, including BT Sport and NOW Entertainment Membership.

At EE, our people are the key to our success. Empowered, challenged, supported, and rewarded, they keep our customers happy with exceptional service. Our network, recognized as the best in the UK, keeps their digital lives connected. Since joining the BT family, we’ve focused on creating an energizing culture that makes EE an even better place to build a career. We’re at the top of our game, and this is your chance to join us!

We’re committed to creating an inclusive working environment where people from all backgrounds can thrive. Diversity makes sense for us, our customers, and our future. We value different perspectives, skills, and experiences, and welcome applications from all sections of the community.

• This is a regulated role and is subject to a bankruptcy check in addition to our regular pre-employment checks.