Senior EE Retail Guide (Belfast)

Hours: Part-time and Full-Time

Location: Belfast Victoria Square

Salary: £28,742 plus commission

Are You Ready to Shine?

This is your opportunity to step up and make a real impact! As a Senior Retail Customer Advisor, you won’t just hold a title; you’ll wear it with pride. You’ll be a vital part of our team, stepping in to lead when the Manager and Assistant Manager are away, ensuring both your colleagues and customers feel like champions. Bring your energy, and we’ll reward you for it!

• Ignite the shop floor with your drive, motivation, and enthusiasm.
• Impress customers with your technical expertise and recommend the perfect products every time.
• Create a welcoming and comfortable environment for all customers.
• Maintain store excellence in the absence of the Store Manager and Assistant Manager.

• A proven track record of exceeding sales targets and meeting deadlines.
• Experience in delighting customers in a retail setting.
• A passion for teamwork, along with the leadership skills to guide and mentor others.

• Experience in a fast-paced, ever-changing environment.
• Knowledge of the telecoms sector.

• Exceptional career progression opportunities through our Aspire internal development program.
• Competitive salary with uncapped monthly commission based on personal and store targets.
• Typical commission of £3,500 (pro-rata); top performers can earn up to £20,000!
• Comprehensive healthcare and BT share plans.
• 50% discount on an EE mobile package (30% for Friends and Family).
• 25 days’ holiday (pro-rata) with the option to buy an additional 5 days, plus your birthday off!
• Exciting opportunities to win all-expense-paid trips and prizes.
• Access to BT TV, including BT Sport and NOW Entertainment Membership.

At EE, our people are the heart of our success. We pride ourselves on delivering exceptional service and maintaining the best network in the UK. As part of the BT family, we’re committed to fostering an energizing culture where you can thrive in your career.

We believe in creating an inclusive environment where everyone can succeed. Diversity is key to our future, and we welcome applications from all backgrounds.

We’re open to flexible working arrangements, including part-time hours. We also offer generous maternity and paternity leave, along with emergency time off for dependants. Let’s find a role that suits you!

If you’re excited about joining the UK’s biggest and fastest network, follow our recruitment channels on Twitter, LinkedIn, and Glassdoor for the latest updates and career stories.

• This is a regulated role and is subject to a bankruptcy check in addition to our regular pre-employment checks.