Ecommerce Operations-OnboardingScale My Meal Prep • Mississauga, Ontario, Canada
Dieses Stellenangebot ist nicht mehr verfügbar
Ecommerce Operations-Onboarding
Scale My Meal Prep
- Mississauga, Ontario, Canada
- Mississauga, Ontario, Canada
Über
WHO WE ARE
Scale My Meal Prep specializes in supporting the growth of meal prep businesses through the development of systematic and predictable customer acquisition strategies. Our expertise extends from streamlining customer retention to enhancing fulfillment processes, ensuring ease and efficiency. We are dedicated to helping businesses scale operations while improving customer experiences and boosting overall success.
WHO THIS ROLE IS FOR
This role is for a highly technical ecommerce operator who can fully own client store operations from onboarding to final handoff — without supervision.
This is NOT a beginner role.
This is NOT a general assistant role.
This is NOT a customer service position.
We are hiring a systems-minded executor who solves problems, prevents future ones, and takes ownership of platform operations.
CORE MISSION
Own client ecommerce operations end-to-end.
If something breaks — you fix it.
If something is inefficient — you optimize it.
If something can be systemized — you build the process.
You ensure clients launch smoothly, trust the process, and experience zero operational friction.
Empower clients with clear, step-by-step solutions that enable them to take ownership of their Shopify platform and prevent repeat problems.
PLATFORM EXPERIENCE (REQUIRED)
You must have hands-on backend experience managing an ecommerce platform such as:
Shopify (preferred)
WooCommerce
BigCommerce
Magento
or a comparable ecommerce system
Experience with multiple platforms is a strong advantage.
NON-NEGOTIABLE TECHNICAL CAPABILITIES
You must be comfortable handling platform configurations including:
product setup + variants
navigation / menu logic
shipping rules + rates
checkout testing
app or plugin troubleshooting
integrations
diagnosing errors
store QA before launch
If you cannot confidently troubleshoot platform issues independently, this role is not a fit.
WHAT YOU WILL OWNClient Onboarding
Leading kickoff calls
Guiding clients through setup
Collecting assets efficiently
Maintaining client confidence throughout launch
Store Operations
Reviewing builds for issues
Fixing configuration errors
Ensuring launch readiness
Troubleshooting platform problems
Delegation + Coordination
Assigning tasks to internal teams
Managing timelines
Ensuring deliverables are completed correctly
Quality Control
Reviewing updates
Testing storefront logic
Preventing launch failures
ADDITIONAL SKILLS (STRONG ASSETS)
Candidates with experience in any of the following will be prioritized:
ecommerce strategy or store optimization
conversion-focused copywriting
email marketing platforms (Klaviyo, Mailchimp, etc.)
client-facing roles
structured onboarding processes
building SOPs or operational systems
PERFORMANCE METRICS
Success in this role is measured by:
speed of onboarding completion
issues solved independently
launch accuracy
client confidence + satisfaction
reduced repeat problems
minimal oversight required
IDEAL CANDIDATE PROFILE
You are:
highly technical
detail obsessed
process-driven
calm under pressure
fast at problem solving
independent
systems oriented
You do not need to be extroverted.
You DO need to be reliable, competent, and decisive.
WHAT SUCCESS LOOKS LIKE AFTER 90 DAYS
You independently run onboarding
You resolve most technical issues yourself
You improve systems and processes
Clients trust you immediately
Launch timelines shorten
WHO SHOULD NOT APPLY
Do not apply if:
you need step-by-step supervision
you lack backend platform experience
you are uncomfortable troubleshooting technical issues
you prefer task lists over ownership
WHY THIS ROLE EXISTS
We are scaling rapidly and need an operator who removes friction, not creates it.
If you are someone who takes ownership, solves problems, and delivers results — you will thrive here.
Sprachkenntnisse
- English
Hinweis für Nutzer
Dieses Stellenangebot wurde von einem unserer Partner veröffentlicht. Sie können das Originalangebot einsehen hier.