Business Systems Analyst - Evinova

Role Barcelona onsite - 3 days at office/2 days at home

The Business Systems Analyst – Finance & Revenue Systems role at Evinova will be accountable for operational ownership and functional integrity of SAP Cloud and SalesForce, serving as the primary bridge between business stakeholders, technical IT teams, and cybersecurity for risk management. Success in this role will be realized by maximizing business value from our core enterprise platforms while preserving operational stability, regulatory alignment, and disciplined lifecycle management. This role will operate as a strategic translator and operational steward, ensuring that business requirements are rationalized, technically feasible, secure by design, and aligned to our enterprise architecture principles.

This role will be a direct report to the Evinova IT Lead and will have near routine visibility to senior level stakeholders across Finance, Commercial, Cybersecurity and Engineering. As a dedicated IT governance leader for our Finance and Revenue platforms, this role’s accountability will span demand intake, roadmap development, vendor coordination, change governance, documentation, and audit readiness. The objective of this role is to elevate and maintain our control posture, system quality, and reducing the operational burden on Business Owners and their users.

Key responsibilities include:

Operational Stewardship

• Provide subject matter advisory to Finance and Commercial leaders on technology implications associated with upgrades, module expansions, licensing changes, and ecosystem integrations

• Own day-to-day operational accountability for SAP and SalesForce (CRM + Service Cloud) ensuring platform performance, availability, and functional reliability meet defined business expectations

• Act as the bridge between Finance, Commercial Operations, and IT by translating strategic priorities into sequenced system development roadmaps that balance innovation demand with technical sustainability, architectural integrity, and compliance requirements

• Guide Business Owners towards scalable solutions that minimize customization burden and long-term technical debt

• Govern platform health through structured backlog oversight, incident trend analysis, enhancement prioritization, and lifecycle risk identification

• Evaluate “bolt-on” solutions, third-party extensions, and native platform capabilities for functional fit and architectural sustainability

• Coordinate cross-platform dependencies to ensure upstream and downstream system impacts are understood and mitigated

Demand Management

• Serve as the single intake and triage lead for system enhancement requests, issue remediation, reporting needs, and integration changes

• Rationalize incoming demand through structured intake frameworks, business case validation, and capacity planning

• Translate business requirements into technically actionable functional specifications, ensuring clarity, completeness, and testability

• Collaborate with Business Stakeholders to refine requirements, challenge assumptions, and align on solution objectives prior to development

• Maintain transparent demand pipelines, enabling leadership visibility into prioritization tradeoffs, delivery sequencing with outsourced IT service provider, and overall resourcing

Governance, Risk and Compliance

• Embed IT governance practices across the system lifecycle ensuring enhancements and operational activities align with our Quality Management System (QMS) and Information Security Management System (ISMS)

• Partner with Cybersecurity peers to ensure role design, access provisioning models, segregation of duties, and data handling controls are compliant with auditable

• Participate in system design reviews to validate that architecture decisions incorporate information security, privacy, and compliance requirements by design

• Ensure traceability between business requirements, system configurations, and audit artifacts

• Support internal and external audits by maintaining audit records, control narratives, and change evidence

Vendor and Service Provider Oversight

• Support the Evinova IT Lead in governing outsourced application maintenance service provider

• Oversee service provider delivery quality, SLA alignment, backlog throughput, and solution integrity

• Validate vendor proposed designs, configurations, and customization for alignment to enterprise standards

• Ensure vendor activities follow internal governance (QMS / ISMS) and cybersecurity requirements

• Facilitate quarterly service reviews assessing performance, delivery risk, and optimization opportunities

Documentation, Architecture and Knowledge Management

• Establish documentation standards that enable rapid onboarding, audit readiness, and incident response efficiency

• Maintain authoritative system documentation including data flow diagrams and functional design narratives

• Ensure documentation reflects current production states and is updated in line with system changes

• Preserve institutional knowledge to support business continuity, disaster recovery, and operational resiliency