Room Attendant- Full Time

The Housekeeper/Rooms Attendant is responsible for maintaining a clean and appealing guest room according to policy and brand standards.

Major Duties and Responsibilities

POSITION DESCRIPTION:

• Cleaning a minimum of 16 guest rooms daily as per Hotel standards;
• Checking clean and vacant rooms for AM discrepancy report;
• Reporting on status of rooms to supervisor on duty, at closing of day;
• Checking status of all rooms end of day for PM report;
• Maintaining and stocking of room attendant's cart, on a daily basis;
• Bringing lost and found items to the supervisor, daily;
• Reporting malfunctions and/or damage to maintenance promptly;
• Removal of garbage daily
• Change bed linen daily.
• Vacuum carpeting.
• Dust all furniture (picture frames, bed frames, lamps, TVs, dressers).
• Remove fingerprints and smudges (i.e. mirrors, shiny surfaces, windows, etc.)
• Thoroughly clean the bathroom area—wash shower stall, sink, floor, toilet, etc.
• Make sure that the brand standard room set-up is complied with.
• Report all damage found in a room immediately.
• Report all missing items in a room and any personal guest items found in vacant rooms immediately.
• Notify housekeeper of al roll-a-ways or cribs in rooms for pick-up and storage.
• Responsible for pass key and ensuring it is turned in daily.
• Ensuring all "lost and found" items are turned in to Housekeeping Manager or Front Desk immediately.
• Shut off all lights, TVs, and air conditioners when leaving room.
• Assist the Housekeeping Manager with any additional cleaning chores that may be assigned.
• Other duties as assigned by supervisors or managers;

EXPERIENCE, SKILLS AND EDUCATIONAL REQUIREMENT:

• High School diploma, or equivalent;
• Previous hotel experience required.
• Must be in excellent physical condition;-labour intensive work, heavy lifting required.
• Above average customer service and communication skills;
• Operate small appliances / electrical equipment.
• Must have a pleasant, outgoing personality;
• Must be honest, reliable and dependable and practice good hygiene;
• Must demonstrate behavior consistent with core values;
• Must be a team orientated individual with good interactive skills.
• In our commitment to provide a selection process and work environment that is inclusive and barrier free, accommodation will be provided in accordance with the Canadian Human Rights Code. Any special accommodation needs required in order to allow you to participate in the hiring and employment process to your full potential can be arranged in advance by contacting the Hiring Manager to arrange reasonable and appropriate accommodation.

Minimum Qualifications and Skills

• High school graduate or equivalent.
• Must be able to speak, read, write, and understand the primary language(s) used in the workplace.
• Must be able to speak, read, write, and understand the primary language(s) used by guests visiting the workplace.

Mental Effort

• Mental effort required in multi-tasking and handling interruptions that require refocusing.
• Listening and mental attentiveness in tasks assigned by Housekeeping Manager.

Physical Effort

• Some heavy lifting required.
• Standing for long periods of time.

Working Conditions

• Use of cleaning chemicals

Type of Supervision Required

Reports to the Housekeeping Manager. Works under general instructions to prioritize and complete assigned tasks.

In our commitment to provide a selection process and work environment that is inclusive and barrier free, accommodation will be provided in accordance with the Canadian Human Rights Code. Any special accommodation needs required in order to allow you to participate in the hiring and employment process to your full potential can be arranged in advance by contacting the Hiring Manager to arrange reasonable and appropriate accommodation.