Retail Store Manager

Job Title: Retail Store Manager
Location: Vaughan
Job Type: Full-Time / Permanent

Position Status: Future Opportunity

About the Role

We are seeking a motivated and results-driven Retail Store Manager to lead daily store operations and drive sales performance. The ideal candidate is a strong leader who is passionate about customer service, team development, and operational excellence.

Key Responsibilities

• Lead, coach, and develop the store team to achieve sales and service goals

• Drive sales performance and implement strategies to maximize profitability

• Ensure an exceptional customer experience at all times

• Manage daily operations, including opening/closing, scheduling, and cash handling

• Recruit, train, and onboard new team members

• Monitor inventory levels and oversee merchandising standards

• Ensure compliance with company policies, procedures, and health and safety standards

• Analyze sales reports and identify opportunities for improvement

Qualifications

• 2–5 years of retail management experience

• Proven leadership and team development skills

• Strong sales and customer service background

• Excellent communication and interpersonal skills

• Ability to work flexible hours, including evenings and weekends

• Proficient with POS systems and basic computer skills

What We Offer

• Competitive salary and performance incentives

• Opportunities for career growth and advancement

• Supportive and collaborative work environment

• Employee discounts and company benefits

About Brand Momentum:

Brand Momentum is a nationally integrated leader in Sales, Marketing, and Retail, with headquarters in Toronto. We foster authentic and enduring human connections across the nation. As a three-time winner of Canada's Top 100 Best Workplaces and one of Canada's fastest-growing companies, we take pride in our commitment to "Goodness," a core value that permeates everything we do.

Our Commitment:

Our Culture:

Enduring Success: We are not just about achieving success; we're about sustaining it. As a market leader in quality and innovation, we foster a fun culture where both employee and client aspirations can be realized.

Delivering on Promises: We are passionate about delivering on our promises to both clients and our people. Our innovative approach ensures we consistently provide exceptional value and flexibility, always striving to exceed expectations.

Core Values: Our commitment to integrity, respect, empowerment, and fun is woven into the fabric of our company. We believe in fostering a responsible and flexible work environment that allows our team members to thrive.

Sustainability: We prioritize sustainable suppliers and work with vendors and clients to offset the environmental impact of our programs, contributing to a greener future.

Diversity and Inclusion: We are dedicated to fostering a culturally diverse workplace. We value diverse perspectives and are committed to building a team that celebrates individual backgrounds, experiences, and talents. We believe in the power of diversity to drive stronger, more innovative outcomes.