Consultant, Process Engineering

We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit

What you'll be doing

You will be joining the Optimization & Process Engineering Team within Infrastructure and Modernization. As a Consultant, Process Engineering, you will collaborate with business partners to find improvements that help the business unit reach their objectives through process improvements, artificial intelligence solutions, and intelligent automation. You'll play a key role in discovering high-value opportunities and delivering end-to-end solutions that combine AI agents, bots, and human expertise to optimize processes. 

At CIBC we enable the work environment most optimal for you to thrive in your role. You'll have the flexibility to manage your work activities within a hybrid work arrangement where you'll spend 2-3 days per week on-site, while other days will be remote.

How you'll succeed

• Management - Use process engineering methodologies, project management, and automation frameworks to work on projects and initiatives. Collaborate with team members to set goals, guide and motivate teams, and facilitate meetings with large groups (10+) of stakeholders, ensuring alignment on desired outcomes. Foster relationships across CIBC to drive common goals and promote effective teamwork. 
• Opportunity Identification & Solutioning - Proactively analyze business processes to identify areas for improvement, including automation opportunities. Frame business challenges and design innovative solutions that leverage agentic and intelligent automation, digitization, and human expertise. You can solve problems and organize work. You can study data/situations fully and accurately to guide or reach effective decisions.  
• Project Execution - Lead and manage process improvement and automation projects end-to-end, from requirements gathering and technical design to implementation and post-launch evaluation. Apply knowledge of project management tools, methodologies, and principles to plan, prioritize, and organize work based on available resources. 
• Technical Enablement - Leverage skills in process re-engineering, data analytics, and intelligent automation to design and deliver robust solutions. Experience with AI enablement, and automation tools is an asset. 
• Interpersonal Relations - You have effective communication skills and can present clearly and concisely using examples or illustrations. You can convince others and encourage process improvement. 
• Value Quantification & Prioritization - Assess and quantify the potential impact of process and automation initiatives, prioritize projects based on business value, and ensure efficient resource utilization. 

Who you are

• You give meaning to data. You enjoy investigating complex problems and making sense of information. You communicate detailed information in a meaningful way 

• You embrace and advocate for change. You continuously evolve your thinking and the way you work in order to deliver your best. 

• Your influence makes a difference. You know that relationships and networks are essential to success. You inspire outcomes by sharing your expertise. 

• You're a certified professional. You have current accreditation and good standing in Formal Green Belt or Black Belt certification. 

• You can demonstrate experience in working cross-functionally on continuous improvement, change management, and automation initiatives. You can lead without authority. Its an asset if you have a broad understanding of Agentic and Generative AI and intelligent automation concepts. Lean Six Sigma certification, or work with enterprise technology platforms that leverage logic-based workflows/rules would be an asset. 

• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability. 

#LI-TA

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-

• CIBC is committed to clarity in our hiring process. All roles posted are opportunities we're actively recruiting for, unless stated otherwise.

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).

• We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Employment Type

Weekly Hours

Skills