Guest Experience Ambassador Concierge

Working Title: Guest Experience Ambassador Concierge
Employment Status: Full-Time
Starting Hourly Rate: $ 23.00 Per Hour
Address: 151 O'Connor St. Ottawa ON K2P 2L8
New Hire Schedule: Monday - Friday (7:00am - 3:30pm)

The hourly wage range for this position is 23.00$. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards offerings will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.

 
Compass One Healthcare is a premier healthcare company with 46,000 engaged team members who are focused on delivering quality, value, and exceptional patient experience through specialized services and protocols in more than 1,650 hospital and health system locations in 48 states. Through a combined three-quarters of a century of healthcare experience, Compass One offers seven customer-focused core services: Food and Nutrition, Environmental, Patient Transportation, Laundry & Linen, Healthcare Technology Solutions (Clinical Engineering), Facilities Management, and Ambulatory Services. Compass One is committed to the growth and development of its associates, and its unique Positive ImpressionsTM program features a team of 100-plus Patient Experience Managers dedicated to driving a better experience in each of our hospitals. Also, Compass One's exclusive partnership with Press Ganey leverages rich analytics to better understand how to improve experiences for patients, family, customers, caregivers, and the community.
 

The role provides a unique blend of hands-on service and concierge style service in the innovative atmosphere of a tech company

Now, if you were to come on board as our Guest Experience Ambassador, we'd ask you to do the following for us:

• Managing with guest/event check-in, porter services and other concierge roles for all guests
• Receiving Shopify mail and shipments
• Receiving event and merchandise deliveries and act as event manager/manager on duty on event days
• Assisting with food service related duties during meal times and events
• Ensure all refresh kitchens, snack areas and kitchenettes are well stocked, cleaned and maintained at all times.
• Ability to operate gourmet coffee machines and maintain bean to cup coffee machines
• Providing support with logistical details related to our day-to-day operations
• Building and maintaining strong relationships with a variety of stakeholders across Shopify
• Understanding of local restaurants, shops and other visitor attractions in Montreal
• Other duties as assigned

Think you have what it takes to be our Guest Experience Ambassador at Shopify? We're committed to hiring the best talent for the role. Here's how we'll know you are the best fit:

• Must be fully bilingual in English and French in writing and spoken communications
• Heavy experience in event and conferencing coordination and logistics
• Strong organizational and time management skills
• A "self starter" with a passion for hands-on work, digging in, and solving problems
• Strong communication skills, both written and verbal 
• Computer skills (Google Suite, ability to create and maintain spreadsheets, knowledge of Project Management software or equivalent experience) 
• Ability to navigate new and exciting software, tools, and technologies
• 5+ years experience in Events and Hospitality Operations

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.

For accommodation requests during the hiring process, please contact - for further information.