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Business Process Consultant
Addmore Group
- Toronto, Ontario, Canada
- Toronto, Ontario, Canada
Über
Please find details below.
Role: Business Process Consultant / Customer Information System (CIS) Process Lead
Start date: ASAP
End date: July 31, 2026
Location & work model: Toronto, ON - Hybrid (3 days per week onsite)
Project Background
The project aims to deploy the SAP S/4 HANA solution on RISE (private cloud) to transform and optimize business processes across Supply Chain Management (SCM), Enterprise Asset Management (EAM), and Finance. By focusing on deep monitoring, automation, and scalability, the initiative seeks to simplify and standardize operations, achieving a minimum annual run-rate savings of $40M while future-proofing processes to adapt to evolving sector demands. Additionally, the project will enhance customer and employee experiences through improved service delivery and establish a unified data foundation for better decision-making.
Qualifications
Proven experience (10+ years) in business process consulting, with a strong focus on Customer Relationship Management (CRM) and related areas such as Billing, FICA, and Device Management.
Proven experience in utilities consulting, with a strong emphasis on Customer Information Systems (CIS), SAP and significant expertise in the utilities sector.
In-depth knowledge of energy settlement processes and integration techniques
Ability to provide sound, strategic advice to clients, leveraging expertise in CRM and billing systems.
Strong analytical skills to assess business processes and identify opportunities for improvement and optimization.
Excellent communication and interpersonal skills to collaborate effectively with clients and cross-functional teams.
Experience in implementing best practices and innovative solutions within the energy/utilities sector.
Sprachkenntnisse
- English
Hinweis für Nutzer
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