Über
We're a fast-growing multi-brand e-commerce business looking for a commercially-minded TikTok Performance & Content Operations Assistant to support our TikTok growth.
We already have:
An e-commerce team managing TikTok Shop operationally
External content creators producing videos
Clear creative direction set internally
We now need someone to sit between content and revenue — ensuring posts go live correctly, performance is tracked properly, and insights are surfaced weekly to improve GMV.
This is not a basic posting VA role.
We're looking for someone who understands e-commerce metrics and TikTok Shop performance.
Responsibilities
Content Operations
Upload and schedule TikTok posts
Optimise captions, hashtags and product tagging
Maintain structured content calendar
Track creator submissions and posting cadence
Ensure correct product linking within TikTok Shop
Performance Tracking & Reporting
Build and maintain weekly performance dashboard
Track key metrics:
Views
Hold rate (3-sec / 6-sec)
Avg watch time
CTR
Add-to-cart
Conversion rate
GMV per post
Affiliate performance
Identify top-performing hooks, angles and creators
Flag underperforming content
Commercial Insight
Each week you should clearly answer:
What is working and why?
Which products are converting best?
Which hooks should we create more of?
What should we stop doing?
Where is revenue being generated vs just views?
Requirements
Proven experience managing or analysing TikTok accounts for e-commerce brands
Familiarity with TikTok Shop analytics
Strong understanding of conversion metrics (CTR, CVR, AOV, GMV)
Strong spreadsheet skills (Google Sheets or Excel)
Clear written communication skills
Able to interpret data and suggest improvements
Experience working with creators is a bonus
Hours & Structure
15–20 hours per week
30-day paid trial to start
Potential to grow into a larger role
Contract duration of 3 to 6 months. with 30 hours per week.
Mandatory skills: Social Media Marketing, Social Media Management, TikTok Marketing, Analytics & Tracking Setup, Analytics Dashboard, Microsoft Excel, TikTok
Sprachkenntnisse
- English
Hinweis für Nutzer
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