Director, Surgical Programs

Please Note: If you are a current Oak Valley Health employee, apply to this job via the internal Workday application.

Land acknowledgement:

Oak Valley Health is honoured to provide care on the traditional and treaty territory of the Anishinaabeg, and acknowledge our closest Indigenous communities, the Chippewas of Georgina Island and the Mississaugas of Scugog Island. The land is encompassed within Treaty 13, Treaty 20, and the Williams Treaty.

Today, this area is home to many diverse Indigenous Peoples, and we acknowledge the health disparities and barriers Indigenous Peoples face in accessing care. To support true healing, we are committed to understanding these challenges, learning from Indigenous knowledge, and taking action together to improve safe and equitable health care for current and future generations.

Who you are:

• A healthcare leader who embodies our core values of Respect, Trust, Commitment, Compassion, and Courage.
• A patient-centered leader committed to delivering the highest standards of care to every patient, every day
• A collaborative team player with outstanding communication, critical thinking, and prioritization skills.
• Passionate about innovation, operational excellence, and making a positive impact on patients, families, and team members.

What We Need:

Reporting to the Vice President, Clinical Programs & Chief Nurse Executive, the successful candidate is responsible for the Surgical Services portfolio (Surgical Suite, Post Anesthetic Care Unit, Surgical Admission and Discharge Unit, Outpatient Procedures Suites, Day Surgery, Endoscopy, Surgical Assessment Clinic, Orthopaedic Rapid Access Clinic, Inpatient Surgical Unit, Short Stay Unit, Surgical Clinics and Medical Device Reprocessing Department).  The successful candidate will bring transformational leadership, systems thinking, innovation and energy.  

The Clinical Director will have operational accountability for the provision of high-quality patient care within their portfolio. Working in close collaboration with physician leads and other members of the leadership team, the Director provides leadership in the development and implementation of strategies to ensure the delivery of efficient, safe, and high-quality healthcare to patients. 

The Director provides visionary leadership to a multi-disciplinary team of professionals within their program and across the teams, fostering an environment of learning and growth and plays a key role as an influential expert liaising with leaders across the organization. The director will establish the operational framework and infrastructure for program planning, implementation and evaluation to ensure the safe and effective delivery of high-quality care. The director will collaborate across teams to develop and implement strategic and operational plans aligned with Oak Valley Health's Strategy, Organizational Goals and Priorities, while also promoting and sustaining a culture of safety, quality, and continuous improvement.

Other key responsibilities include financial stewardship and accountability for the program budget/operational planning and monitoring, and actively contributing to a variety of internal, external and regional committees and taskforces. This role requires a high degree of emotional intelligence and the ability to build and foster strong and collaborative relationships. An ability to "think outside the box" and facilitate creative thinking and innovative problem solving is an asset.  The Director is a systems thinker who looks beyond the issues of today and considers the broader landscape of healthcare over time and across sectors to create collaborative systems of care for our patients and communities.

What you bring to the role:

• Minimum 5 years' experience in a clinical leadership role within a Surgical Program
• Master's Degree in a Health Related discipline required
• Surgical Program Clinical and Operational Expertise
• Regulated Health Professional currently registered with the applicable governing body
• Current membership in relevant professional organizations
• Demonstrated ability to work independently and in a self-directed manner as well as collaboratively within a team in a fast-paced and ever-changing environment
• Excellent interpersonal and communication skills, both verbal and written, with the ability to communicate effectively at all levels of the organization
• Demonstrated experience in promoting high quality, interprofessional work environments that result in safe, quality, patient-centered outcomes
• Demonstrated success of organizational change initiatives that have improved both clinical and fiscal utilization
• Demonstrate commitment to building and evolving workplace culture across complex teams to advance our adoption of high reliability organization practices and deepen team engagement
• Demonstrated ability to plan, execute and evaluate projects
• Demonstrated commitment to continuous quality improvement
• Commitment to working in partnership with patients and families and building a culture dedicated to improving the patient experience
• Ability to apply communication, facilitation and conflict management skills and expertise to influence and negotiate effective quality of care process and resolution of issues/disputes
• Demonstrated commitment to excellent customer service when interacting with patients, families, colleagues and physicians
• Proven facilitation, communication, relationship building, collaboration, leadership and organizational skills
• Demonstrated ability to analyze fiscal, patient care data and statistics
• Commitment to on-going learning and professional development
• Strong understanding of health care roles, scope of practice and health-care related legislation (e.g. RHPA, QCIPA)
• Demonstrated ability to access, interpret, and synthesize evidence-based practices
• Demonstrates knowledge in clinical practice in the care of surgical patients
• Demonstrated knowledge of patient flow and bed allocation processes, including working knowledge of infection control guidelines as they pertain to patient flow decision making
• Demonstrated good attendance and performance records with the ability to maintain these same standards
• Demonstrates a commitment to a healthy and safe workplace for self and others (staff, patients, families, etc.) by taking all reasonable precautions and working in compliance with hospital related policies, health and safety legislation and best practices and completing relevant mandatory education as required

Personal Attributes:

• Resilient, self-directed, and recognized transformational change leader
• Committed to person centred care
• Exceptional communicator who builds strong relationships across all levels
• Continuous learner with a commitment to professional growth
• Model of attendance, performance, and safety in the workplace

Work Schedule:

Monday - Friday Days

Please note schedules may change due to operational needs.

Compensation:

Range:

Who we are:

Oak Valley Health is one of Ontario's leading community health care organizations and include Markham Stouffville Hospital, Uxbridge Hospital, and our Reactivation Care Centre. Across our hospitals and the RCC we provide high quality, patient-centred care to more than 468,000 patients each year. We offer diagnostic and emergency services and deliver clinical programs in acute care medicine and surgery, addictions and mental health, and childbirth and children's services. We are also proud to be part of the Eastern York Region North Durham Ontario Health Team (OHT).

Our 542 physicians, 35 midwives, over 3,000 staff and 1,000 volunteers serve patients and families with an honoured to care mindset and are focused on delivering an extraordinary patient experience to the residents of Markham, Whitchurch-Stouffville, Uxbridge and beyond. We are dedicated to providing access to the right care, at the right time, in the right place by the right people and at the right cost. Are you ready to join us?

Oak Valley Health diversity statement 

Oak Valley Health takes pride in serving some of Canada's most diverse communities. We are committed to fostering an environment of equity and inclusivity where every person can work and receive care safely, openly and honestly. All qualified applicants will receive consideration and we encourage applications from Indigenous peoples, members of sexual minority groups, members of racialized groups, persons with disabilities, and all others who may contribute to the further diversification of Oak Valley Health. Furthermore, Oak Valley Health is committed to meeting the needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. Should you require accommodations during the recruitment and selection process, please contact Human Resources.

We are honoured to be recognized as one of Forbes Canada's Best Employers for Diversity. We ranked within the top 150 organizations across the country. Learn more about our commitment to EDI.