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Manager, Real-Time RailPayments CanadaToronto, Ontario, Canada
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Manager, Real-Time Rail

Payments Canada
  • CA
    Toronto, Ontario, Canada
  • CA
    Toronto, Ontario, Canada

Über

Payments Canada is at the forefront of the Canadian payment ecosystem. Our purpose is to make payments easier, smarter and safer for all Canadians. Every day we are working diligently to ensure your payments are cleared and settled. In 2024 alone, our systems cleared approximately $107 trillion or $424 billion each business day If you are passionate about payments and want to help ensure that these financial transactions in Canada are carried out safely and securely, working with us is for you
 

| Who we are 
 
 

We are a public purpose, non-profit organization situated at the centre of Canada's payment ecosystem. We own and operate payment systems that process hundreds of billions of dollars worth of payment transactions every business day. We convene ecosystem participants to discuss their multiple and diverse interests and ideas and to navigate industry-level challenges. We adhere to a set of values that are our north star: Inspire trust, build community and enable change. 
 

Payments Canada — where our country connects: 
Payments Canada — Who we are


| Our culture


With our people in mind we have created a culture that fosters authenticity, collaboration, innovation and development. We empower one another, make meaningful contributions that not only impact the organization, but our country We develop and nurture meaningful connections that drive innovation in our ecosystem. We are Payments Canada 


Do you want to make payments easier, smarter and safer for Canada? Join us today 


You need to work here if

  • You love working with passionate, ambitious and collaborative colleagues.
  • You want to be challenged and lead unique initiatives.
  • You want to grow, develop and become a subject matter expert in your field.
  • You want your work to make an impact in your community and country.
  • Come and join us — where payments meet purpose

    | What we are looking for

    The RTR Payment Systems Operations team provides business and technical expertise to ensure the operational excellence of Canada's real-time exchange, clearing and settlement infrastructure, and interfaces with participant institutions to develop, maintain, and improve the business processes (including rules and standards) supporting the operation of the Real-Time- Rail Payments System. 

    Reporting to the Director, RTR Payment System Operations, the incumbent is a senior member of the RTR Payment System Operations team, and plays a key role in supporting 24hr x 365days operations of the RTR, and planning the evolution and future state of Real-Time payments in Canada. 

    | A day in the life

    The responsibilities of the position, which will be shared or divided with another manager,  include: 

    Operations:

  • Manage a team of analysts responsible for on-call system support and reporting of the RTR System as part of the overall 24hrs X 365days system operating model.
  • Support the identification and resolution of business and technical issues related to the RTR Payment System.
  • Provide ongoing management of the RTR Service Catalogue and act as the main point-of-contact for the RTR Payment Operations Centre (RPOC) from the Business Operations Team.
  • Provide direct input into the process of developing budgets associated with the projects and operational activities.
  • Lead critical exercises such as the annual RTR System Audit, as well as the annual BCP and DRP exercises.
  • Strategic Leadership:

  • Contribute to and lead delegated aspects of strategic planning on the future state of real-time payments in Canada.
  • Understand and monitor developments in the global real-time payments environment and their implications on current operations.
  • Relationship Management:

  • Provide a business interface role between Payments Canada management, financial institutions, the Bank of Canada and other external stakeholders, ensuring that issues impacting members or Payments Canada are identified and resolved in a timely manner. 
  • Provide subject matter expertise and a business interface role to internal and external stakeholders, ensuring compliance and the timely resolution of issues.
  • Provide subject matter expertise to internal and external stakeholders for any matters related to RTR operations, rules and standards. 
  • Leadership, People and Team Development:

  • Develop, implement, and maintain a divisional strategy in line with the organizational strategy, designed to enhance or reliably sustain existing RTR services over the longer term, and to proactively identify opportunities for new or amended services.
  • Provide strong leadership to the divisional team, ensuring the necessary tools and support are in place to enable the team to be successful.
  • Monitor and measure performance of divisional goals against Payments Canada's strategic goals, as well as plans in support of the corporate scorecard.
  • | What you need to be successful 

  • Post-secondary education in Business, Commerce, or a related discipline.
  • Minimum of seven (7) years of experience in a business analysis environment, including progressive management experience.
  • Experience in establishing and maintaining effective relationships with internal and external stakeholders.
  • Advanced knowledge of the RTR and the underlying systems and payments, including operational policies, rules and functionality.
  • Eligibility to successfully complete background checks that will be carried out by Payments Canada, including criminal, credit, identity, employment, and education checks.
  • Periodic travel will be required.
  • | You will really stand out with

  • Experience in the financial industry is considered an asset.
  • Bilingualism (English and French) is considered an asset.
  • | Salary range

  • Based on qualifications and experience:  $105,750 to $141,000.
  • Please submit your application by March 04, 2026.

    | What's in it for you?

    • Flexible, hybrid (remote/office) environment.
    • Competitive compensation package, including annual variable bonus and defined contribution pension plan with employer matching percentage (if eligible).
    • Comprehensive health and dental benefit coverage, including mental health coverage, life insurance and a health spending account for you and your dependents (Permanent and temporary employees with contracts 12 months and over).
    • Paid time off: minimum four weeks paid vacation, sick and personal days, December holiday shutdown and cultural holiday observance days.
    • 26 weeks of paid maternity and parental leave top-up.
    • Rewards and recognition program.
    • Access to office gym facilities.
    • Internal and external professional development opportunities.
    • Fun team and organizational events.
    • Monthly all staff forums led by our Executive Leadership Team.
    • | Our Commitment to Fair Hiring

      At Payments Canada, we are dedicated to fair, transparent and inclusive hiring. We are an equal opportunity employer and value diversity at our company. Our recruitment process uses automated tools, but not generative AI, to objectively screen and evaluate applications and confirm that a candidate's qualifications meet job requirements.

      It is important to remember that these tools support, but do not replace, human decision-making. Our trained recruitment professionals and hiring managers always make the final hiring decisions.

      | Our diversity, inclusion and equity commitment

      At Payments Canada, we are committed to making everyone feel they can be themselves and thrive at work. We will continue to build on a foundation of respect and appreciation for diversity in all forms and collectively create an inclusive and equitable culture where our differences are valued.

      We are committed to employment equity and actively encourage applications from women, Aboriginal people, persons with disabilities and visible minorities. If selected for an interview, please advise us if you require special accommodation by emailing  

      We thank all applicants for their interest in this opportunity. Preference will be given to Canadian citizens and permanent residents. Only selected candidates will be contacted for an interview.

    • Toronto, Ontario, Canada

    Sprachkenntnisse

    • English
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