Software Engineer II

The People & Work Intelligence team builds the core AI inference and data platform that enables Microsoft 365 to reason about people, skills, and work at enterprise scale. We design and operate foundational inferencing services that transform raw Microsoft 365 activity signals into high‑quality, privacy‑preserving representations of skills and tasks. Our platform combines large language models, organizational context, and standardized taxonomies to power downstream experiences across Copilot, Viva, Learning, and workforce analytics serving as a critical dependency for multiple M365 products. By providing a durable People & Work Intelligence platform, our work enables developers and product teams to build AI‑driven features without re‑solving inference, data quality, and compliance challenges accelerating Microsoft's ability to measure, understand, and improve how work gets done with AI.

As a Software Engineer II on the People Intelligence team, you will help build and operate the core AI inferencing and data platform that transforms Microsoft 365 signals into trusted, privacy‑preserving skills and task intelligence used across Copilot and people experiences. You'll contribute to backend services and large‑scale pipelines that improve inference quality through capabilities like taxonomy matching, confidence scoring, and evaluation frameworks, while strengthening production readiness via telemetry, reliability, and operational excellence. You will work closely with Data Scientists to translate modeling and experimentation insights into scalable, production‑grade systems partnering on signal selection, offline/online evaluation, quality diagnostics, and iteration loops that continuously raise precision and trust. You'll also have opportunities to contribute to foundational platform evolution alongside senior engineers, helping ensure the platform remains compliant, extensible, and resilient as it serves multiple downstream consumers.

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

• Works with appropriate stakeholders to determine user requirements for a set of features.
• Contributes to the identification of dependencies, and the development of design documents for a product area with little oversight.
• Creates and implements code for a product, service, or feature, reusing code as applicable.
• Contributes to efforts to break down larger work items into smaller work items and provides estimation.
• Acts as a Designated Responsible Individual (DRI) working on-call to monitor system/product feature/service for degradation, downtime, or interruptions and gains approval to restore system/product/service for simple problems.
• Remains current in skills by investing time and effort into staying abreast of current developments that will improve the availability, reliability, efficiency, observability, and performance of products while also driving consistency in monitoring and operations at scale.

Required Qualifcations:

• Bachelor's Degree in Computer Science or related technical field AND 3+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
  • OR equivalent experience.

Other Requirements:
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:
 
Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

• Master's Degree in Computer Science or related technical field AND 3+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR Bachelor's Degree in Computer Science or related technical field AND 5+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
  • OR equivalent experience.3+ years of professional software development experience with at least 1+ year building cloud-based or distributed applicationsSolid understanding of modern programming languages and frameworks (C#, Java, TypeScript, or equivalent).
• Experience in coding, debugging, design, and problem-solving in large-scale systems.
• Exposure to AI/ML-based solutions, including Copilot, LLM integration, or personalization systems.
• Experience with Dynamics 365 Commerce, Retail, Supply Chain, or other large-scale enterprise systems.
• Experience in microservices architecture, API design, and Azure cloud services (e.g., Service Bus, Cosmos DB, Azure SQL).
• Experience with distributed system telemetry, diagnostics, and performance optimization.  

#DPG

Software Engineering IC3 - The typical base pay range for this role across Canada is CAD $85,000 - CAD $166,800 per year.

Find additional pay information here:

Pour plus d'information au sujet de la rémunération, veuillez cliquer ici:

Ce poste sera ouvert pendant au moins cinq jours et les candidatures seront acceptées de façon continue jusqu'à ce que le poste soit pourvu.

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft est un employeur offrant l'égalité d'accès à l'emploi. Tous les candidats qualifiés seront pris en considération pour l'emploi, sans égard à l'âge, à l'ascendance, à la citoyenneté, à la couleur, aux congés médicaux ou familiaux, à l'identité ou à l'expression de genre, aux renseignements génétiques, à l'état d'immigration, à l'état matrimonial, à l'état de santé, à l'origine nationale, à un éventuel handicap physique ou mental, à l'affiliation politique, au statut de vétéran protégé ou au statut militaire, à la race, à l'ethnie, à la religion, au sexe (y compris la grossesse), à l'orientation sexuelle ou à toute autre caractéristique protégée par les lois, ordonnances et règlements locaux applicables. Si vous avez besoin d'aide avec des accommodements religieux et/ou d'un accommodement raisonnable en raison d'un handicap pendant le processus de candidature, apprenez-en plus sur la demande d'accommodement.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.