Guest Service Representative

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Job Duties:

Maintain an inventory of vacancies, reservations and room assignments for transportation of guest to checking counter

Load and unload guests luggage from boats and prepare for check in

Obtain guest preferences for lunch and dietary issues to provide to servers

Answer enquiries regarding hotel services and pre registration in person, provide information about services available at the resort and respond to guests' complaints

Check daily record of guest arrivals to prepare for quantity of people to receive at the resort for first class experience

Transport guests as required with golf cart to ensure people with disabilities or constraints are able to get to the check in without issues.

Other duties that apply

Requirements

Job Requirements:

Previous experience at a resort is an asset

Comfortable answering questions from guests and promoting experiences at the resort

Able to lift 50lbs

Work well independently and part of a team

Amazing customer service ability

Strong retention of information is an asset to remember guest preferences

Willing to work all days of the week including holidays

Able to start work early and work late if required

Excellent hygiene and presentable is required on shift

Benefits

Benefits Package:

Accommodation available for 175 bi-weekly and 3 meals per day included.

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