Tenancy Specialist

About the Job:

HART Hubs are community-based care hubs designed to address mental health, addiction and housing needs for people experiencing homelessness. They provide integrated care, offering a wide range of services such as primary care, mental health services, addiction care and employment supports. With targeted community outreach and rapid referral pathways, HART Hubs aim to support individuals with complex needs, helping them recover, achieve housing stability, and inclusion.

Services and Housing In the Province (SHIP) is pleased to partner with (CMHA Peel Dufferin) and various agencies in the Peel Region, to offer services to the local community at the *new* Brampton based Homelessness and Recovery Treatment (HART) Hub.

Achieving our vision means we're recruiting people who are passionate about driving change and delivering evidence-based, responsive and affirming care that meet people where they are.

As part of a multi-disciplinary team, the Tenancy Specialist supports both landlords and tenants within the HART Hub program, working from a Housing First approach to help individuals access and maintain supportive housing, income, and community resources. 

This role is part of a multi-disciplinary intensive case management team and assists the Supportive Housing department with building registry and retention of scattered site housing resources. The Tenancy Specialist coordinates housing resources through a client-centered model, collaborating with clients, support teams, and landlords.  

Key Duties and Responsibilities: 

Qualifications:

Reporting Function: 

The Tenancy Specialist reports directly to the Tenant Housing and Operations Manager. They work with both internal and external partners and will interact with all levels within the organization. They have no supervisory responsibilities. They are a support system, resource, and an advocator for the team and Organization. 

Working Conditions and Requirements:  

SHIP Values: 

"SHIP strives to be equitable and inclusive in all that we do. Equity is a core value, and we are committed to providing an inclusive selection process. We encourage applicants from equity deserving communities including women, Black, Indigenous, other racialized groups, 2SLGBTQ+ persons, individuals with disabilities and others who will contribute to and enrich the organization and its values. We are committed to inclusive, barrier-free recruitment, selection processes, and work environments. Please advise the People and Culture Department of any accommodations needed in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code to ensure you have access to a fair and equitable process". 

Please note that we use automated screening tools as part of our recruitment process and are reviewed to support fair and equitable hiring practices