Spa Receptionist (m/w/d)

The legendary and unique Badrutt's Palace Hotel - the unmistakable landmark of St. Moritz. Surrounded by the breathtakingly beautiful nature of the Swiss Alps and inspired by over a century of history. Here we cultivate boundless hospitality and discreet, first-class service.

Your key responsibilities

• As a Spa Receptionist, you are the face of our Spa and provide professional in-person and telephone assistance and support to our guests.
• You manage reservations for our treatments, ensuring that guests receive timely and suitable appointment bookings.
• You are also responsible for scheduling rooms and therapists to guarantee a smooth operation of all treatments and to maintain the highest level of guest satisfaction.
• In addition to your reception duties, you actively promote and sell wellness and beauty products, offering our guests a complete and memorable wellness experience.
• You prepare the daily cash-up and maintain accurate guest records, ensuring transparent and efficient management of all bookings and customer data.

Our offer

• Fixed-term seasonal position from the end of May to early September 2026; further seasons are welcome.
• Average 5-day working week with 43.5 hours per week
• 5 weeks of vacation and 6 public holidays per year
• 13th salary from the start date (pro rata)
• Optional accommodation at the beginning in one of our beautiful staff houses
• Meals available in our new, modern staff restaurant
• Work in an attractive environment
• Excellent training and development opportunities

What you bring to the job

For this varied role, you ideally bring the following:

• Experience at a Spa Reception in a 5-star hotel or an upscale wellness club.
• Qualification as a beautician or massage therapist is an advantage.
• Very good language skills in German and English; Italian is a plus.
• Strong computer skills, particularly in MS Office.
• A natural sales talent and excellent interpersonal skills, with a strong team spirit.
• High level of commitment, resilience, and flexibility.
• A well-groomed appearance and excellent manners.