Administrative Assistant- Casual

About Bow Valley College

Bow Valley College is Calgary's college with local impact and global reach, serving more than 15,000 students. We launch our students by preparing them for in-demand jobs through high-quality, future-oriented education. We advance our graduates into careers in healthcare, technology, business, entertainment arts, social services, and more, contributing to our economy and community. We evolve our students through work-integrated learning, upskilling, and reskilling. Proud to be named one of Canada's Top 50 research colleges, our applied research focuses on health and educational technology, and social innovation. Home to the Digital Entertainment Nexus, Calgary's first esports arena, and the Bears varsity team, Bow Valley College is celebrating 60 years of student success. Learn more about the opportunities we create at

About the Role

Working on-site in the college's Okotoks campus, The Administrative Assistant
provides comprehensive administrative and front-line student support for the School of Foundational Learning. Reporting to the Associate Dean, this role supports Program Chairs, faculty, staff, and students by ensuring smooth day-to-day operations, effective communication, and a welcoming learning environment.

The Administrative Assistant serves as a key point of contact for students, responding to inquiries related to programs, courses, enrollment, and college services. The role also provides reception coverage for the School's main office and student learning space, and liaises with other College departments to support student administration and program operations.

Position Responsibilities & Accountabilities

Supports learners, staff, and the general public, and assists to promote Bow Valley College regional services and School of Community Studies programs – 50%

• Assists prospective students to navigate through the post-secondary system and provide relevant career
• Contacts learners to communicate or gather relevant information.
• Advises learners on various procedures and processes and troubleshoots issues as required.
• Maintains information about programs and services and keeps bulletin boards, communication manuals, and information displays up to date and
• Takes notes of prospective student inquires for programming and
• Reception duties, including answering phone calls, walk-ins, email, and other inquiries.

Provides administrative support to the Associate Dean and other department staff – 50%

• Assists with the maintenance of administrative files and records, according to records management
• Tracks prospective learner inquiries and updates database for reporting and needs assessment
• Organizes internal and external meetings.
• Takes and compiles meeting notes/minutes as required.
• Takes messages for Associate Dean and other department staff as necessary.
• Orders various supplies and submits service requests for maintenance of furniture and equipment according to operational
• Provides administrative support to department Programming Officers as required.
• Provides backup coverage for other department administrators when required.
• Other related duties as assigned.

Minimum Qualifications

• Certificate in Office Administration or equivalent credential
• 2 years' experience in customer service and/or administrative capacity
• Strong MS Office skills
• An equivalent combination of directly related education and experience may be considered

Preferred Qualifications

• Experience troubleshooting office and/or educational technology
• Experience working within a post-secondary institution
• Ability to provide excellent client service
• Ability to work independently
• Excellent organizational and planning skills
• Excellent communication and problem solving skills
• Experienced working with databases - inputting and reporting

This opening is a casual AUPE position. Please note all successful candidates will be required to provide copies of government issued identification and proof of educational qualifications upon hire and may be required to provide an enhanced police information check. 

Closing Date: February 26, 2026 

Diversity and Inclusion Commitment

Bow Valley College is strongly committed to fostering diversity and inclusion within our community. We welcome applications from qualified candidates who would contribute to the further diversification of our employees including, but not limited to, visible minorities, Indigenous peoples, persons with disabilities and persons of any sexual orientation or gender identity.

Location

Okotoks, Alberta

Department

School of Foundational Learning - Academic Upgrading

Employment Type

Casual

Minimum Experience

Experienced

Compensation

$ $28.48 hourly