Salesforce Solution ArchitectPROVISIO PARTNERS ILLINOIS LTD • Chicago, Illinois, United States
Salesforce Solution Architect
PROVISIO PARTNERS ILLINOIS LTD
- Chicago, Illinois, United States
- Chicago, Illinois, United States
Über
Provisio Partners is the largest Salesforce consultancy exclusively dedicated to health and human services organizations. Since our founding in Chicago in 2017, we have partnered with nonprofits, public sector agencies, and mission-driven changemakers across the country to harness the power of Salesforce, data, and technology to remove barriers, connect services, and amplify community impact.
We specialize in Nonprofit Cloud (NPSP and NPC), Public Sector Solutions, and seamless integrations across the Salesforce ecosystem—including Tableau, MuleSoft, Data Cloud, Marketing Cloud, Slack, Agentforce, and more. Our team of 65+ social-sector enthusiasts, Salesforce experts, ex-social workers, and passionate technologists has been recognized three times on the Inc. 5000 list of America’s fastest-growing private companies, named a Salesforce Summit Level Partner, and honored as one of Crain’s 2024 Best Places to Work in Chicago.
At Provisio, you’re not just building systems—you’re building a better future for the communities our clients serve. We live our mission every day through Pledge 1% giving and a deep commitment to the organizations that change lives in shelter, housing, workforce development, early learning, aging care, behavioral health, and beyond.
The Opportunity
We are seeking an experienced *Salesforce Solution Architect* to join our growing team and play a pivotal role in designing transformative, scalable solutions that empower human services leaders. In this client-facing, strategic position, you will translate complex business needs into robust Salesforce architectures that drive efficiency, improve outcomes, and free up mission-driven teams to focus on what matters most—serving people.
Key Responsibilities
* *Solution Design*: Analyze business requirements from human services organizations and design scalable, secure, and future-proof Salesforce solutions, with deep expertise in Nonprofit Cloud (NPSP/NPC), Public Sector Solutions, and integrations across the Salesforce platform (Tableau, MuleSoft, Data Cloud, Marketing Cloud, Agentforce, Slack, Experience Cloud, and more).
* *Client Consultation*: Serve as a trusted strategic advisor, providing expert guidance on Salesforce best practices, process efficiencies, system optimization, and long-term technology roadmaps throughout implementations, audits, and ongoing support.
* *Cross-functional Collaboration*: Partner closely with internal delivery teams, product managers, stakeholders, and client leadership to prioritize architectural decisions, align on technical strategy, and ensure solutions deliver measurable impact.
* *Mentorship & Leadership*: Mentor junior architects, consultants, and team members; lead architectural governance and decision-making; and foster a culture of innovation, knowledge sharing, and continuous improvement.
* *Implementation & Support*: Oversee end-to-end deployment of complex solutions, troubleshoot advanced technical issues, develop comprehensive technical documentation, and ensure long-term system performance and scalability.
* *Additional Impact Areas*: Contribute to AI readiness initiatives, data strategy and harmonization projects, and the continued evolution of our proprietary CAUSE Solutions accelerators tailored to human services use cases (e.g., shelter operations, case management, workforce placement, compliance reporting).
Required Skills & Experience
* 5+ years of hands-on Salesforce configuration, development, and architecture experience with a deep understanding of platform capabilities, limits, and best practices.
* Proven expertise in designing and implementing enterprise-level Salesforce solutions, including data modeling, security, integration architecture, and performance optimization.
* Strong client-facing communication skills with the ability to translate complex technical concepts into clear, actionable recommendations for non-technical stakeholders (executives, program staff, and leadership in nonprofits and government).
* Demonstrated success managing multiple concurrent projects in a fast-paced consulting environment while maintaining exceptional attention to detail.
* Collaborative leadership style with experience guiding remote or cross-functional teams.
Preferred Qualifications
* Experience working with human services, nonprofit, public sector, or health/human services organizations (highly valued).
* Hands-on experience with Nonprofit Cloud (NPSP/NPC), Public Sector Solutions, Tableau, MuleSoft, Data Cloud, Marketing Cloud, Agentforce, or similar Salesforce ecosystem products.
* Salesforce certifications (e.g., Salesforce Certified Solution Architect, Application Architect, System Architect, or equivalent) strongly preferred.
* Background in digital transformation initiatives, multi-phase technology roadmaps, or data strategy and governance.
* Passion for technology strategy, innovation, and using Salesforce to drive measurable social impact.
What We Offer
* *Comprehensive Benefits*: Medical, dental, and vision insurance (Provisio pays 80% of employee premium); Short- and Long-Term Disability and Basic Life Insurance at no cost to you.
* *Unlimited Time Off*: Unlimited vacation after 90-day probationary period, flexible sick time, and Paid Volunteer Time Off (PVTO) to support causes you care about.
* *Retirement*: 401(k) with 3.5% company match (full vesting after 2 years).
* *Performance Incentives*: Annual bonus opportunity up to 10% of base salary.
* *Professional Growth*: Full sponsorship for Salesforce certifications, ongoing training, mentorship, and clear career progression paths in a rapidly growing firm.
* *Hybrid Flexibility*: Chicago-based hybrid schedule with the option for inspiring remote work.
* *Culture & Impact*: Join a tight-knit, mission-driven “family” of change-makers in a collaborative, creative environment where your work directly supports organizations that serve vulnerable communities. Recognized as a Crain’s Best Place to Work.
Provisio Partners is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Ready to architect solutions that create real human impact? Apply today by submitting your resume and a brief note on why you’re passionate about using technology to serve mission-driven organizations.
We look forward to connecting with you!
Pay: $125,000.00 - $175,000.00 per year
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Health insurance
* Health savings account
* Life insurance
* Paid time off
* Parental leave
* Professional development assistance
* Referral program
* Vision insurance
Work Location: Hybrid remote in Chicago, IL 60654
Sprachkenntnisse
- English
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