Assistant operation manager

How about joining a company where people are at the heart of the projects?

Our Operations team in Toronto is expanding, and we are looking for passionate talents to join our adventureBeing part of the MACH team means joining a team of over 450 members. We work every day to apply our expertise to real estate and our clients.

For 25 years, MACH has been building projects designed to have a lasting, impactful, and meaningful influence on cities and neighborhoods; on the lives of residents, users, and visitors.

In Canada, MACH is one of the largest real estate owners. It is distinguished in particular by a real estate portfolio of more than 45 million square feet, including several jewels of the Quebec urban landscape: the Sun Life building, the CIBC Tower, the Place Victoria tower as well as the Ontario with Allstate Corporate center in Toronto and 100 O'Connor in Ottawa.

JOIN A TEAM OF PROFESSIONALS AND WORK IN A HEALTHY ENVIRONMENT

Under the supervision of the Operation manager, the assistant operation manager supports the daily operations, maintenance, and improvement of properties under management. The role focuses on coordinating services, ensuring building functionality and compliance, supporting tenant satisfaction, and assisting with small to mid-scale projects.

•    Coordinate day-to-day building operations (cleaning, HVAC, maintenance, safety).
•    Supports the Operations Manager in day-to-day operations and project-related activities across the property portfolio
•    Serve as the main point of contact for tenants for facility-related matters.
•    Coordinate and follow up with contractors and service providers.
•    Ensure compliance with building codes, safety standards, and company procedures.
•    Monitor the condition of buildings, common areas, and mechanical systems.
•    Ensure vacant spaces are clean, functional, and ready for leasing.
•    Support tenant improvement and minor renovation projects.
•    Assist with budget preparation, expense tracking, and invoicing follow-up.
•    Prepare and distribute tenant communications (notices, manuals, newsletters).

•   Support emmergency procedures and respond to urgent issues as needed.

Qualifications

You have the following:

•   Experience in facilities, property management, or building operations.

•    Strong coordination, organization, and communication skills.
•    Customer-service oriented with basic knowledge of building systems.
•    Have a minimum of five (5) years of experience in a similar job and more specifically in real estate.
•    Perfect command of the Microsoft Office suite (Word, Excel and PowerPoint).

Skills

•    Ability to work in a fast-paced environment.
•    Ability to make decisions, solve problems and set priorities.
•    Versatile, open, the resourceful and independent person who likes to work in a team.
•    Orientation towards excellence in customer service.
•    Skilled communicator and active listening skills.
•    Skilled negotiator, focused on problem solving.
•    Creative and innovative.
•    Salary range: $80,000–$100,000 annually, based on experience.

In addition to joining a dynamic environment, here are the benefits of working at MACH: 
 

• Competitive salary;
• Summer hours;
• Medical and dental insurance;
• RRSP with employer participation;
• Transport costs reimbursed at 100%;
• 6 sick/personal days per year;
• Reimbursement of a sports subscription according to the amount in force;
• Employee Assistance Program (EAP);
• Training and development.

At MACH, we believe that a company's strength lies in the richness of its differences. We value diversity in all its forms — whether cultural, ethnic, gender-based, age-related, sexual orientation, abilities, background, or perspectives. We are committed to providing an inclusive work environment where everyone can fully contribute to our collective success. This commitment is also reflected in our adherence to ESG principles, integrating sustainable, ethical, and responsible practices into all our actions and decisions.
 

We thank all applicants in advance for their interest in this position, but only those selected for an interview will be contacted.