Quality Engineering Specialist

Job Description

Quality Engineering Specialist

Rank P4

Scarborough, ON (Hybrid)

Deadline: This posting will close by February 26, 2026 at 11:59 PM EST.

The anticipated annual base salary for this position is $91,000 - $123,200. The offered salary will be based on the candidate's experience, knowledge, skills and qualifications, as well as internal equity considerations.

Toyota Canada Inc. (TCI) currently has an exciting opportunity for a Product Quality & Supplier Development Specialist to support our Quality Engineering team. This is a full-time opportunity and will report to the Manager of Quality Engineering.

The selected candidate will lead in the investigation of all accessory field quality activities and ensure the compliance of product suppliers with TCI design, performance and packaging requirements.

What We'll Bring:

Company & Culture

• A hybrid work environment
• A work environment built on teamwork, flexibility and respect
• Professional growth and development programs to help advance your career
• A focus on respect for people and continuous improvement
• Summer Hours – condensed work week during the summer

Benefits

• Competitive compensation package including bonus
• Extended health care and dental benefits effective immediately
• Company pension plan with additional employer contributions
• Associate vehicle discount program
• Reimbursement programs (tuition & fitness)
• Paid holiday shutdown and competitive paid time off benefits
• Sabbatical leave program

What You'll be Doing:

Accessory Field Quality

• Lead in the investigation of all accessory field quality activities. Collaborate with TCI
  Product Quality & Service Support and Toyota Motor North America (TMNA) Service Parts and Development (SPAD) to follow all Toyota field quality reporting guidelines
• Work with development engineers (DE) and suppliers to identify product failure root causes and implement countermeasures
• Create and publish dealer communication documents
• Support the adoption and execution of all compliance requirements related to accessory products as directed by Legal, Vehicle Safety & Compliance Liaison Office Canada (VSCLOC) and Toyota Motor Engineering & Manufacturing North America (TEMA)/Toyota Motor Corporation (TMC)
• Constant field monitoring of warranty failures to ensure that product failures meet departmental KPI targets and warranty costs are within budget

Supplier & Development Support

• Work with DEs and suppliers to accurately complete the creation of all quality related APA documents in accordance with SQAM compliance
• Manage the completion of all supplier product change requests (PCR) to ensure that all changes meet TCI design, performance, packaging and compliance requirements
• Proficient in preparing and assessing MQC, IS and PFMEA, for continuous improvement and compliance with TCI standards
• Where required, facilitate the initial arrival inspection of new products to TCI to confirm incoming products meet TCI design standards
• Support TMNA SPAD QE groups in the adoption of TCI developed accessories to expedite the sale within the USA market
• Assist in the creation of i-sheet development when required to ensure that all products are launched on time

Port Activities

• Lead TCI Port audit activities with TCI Logistics group for all of TCI's Ports to confirm that facilities meet the global quality requirements set out by TMC
• Support all ports in the management of local torque monitoring system (Atlas Copco) to aid in the accuracy and completeness of installations

Warranty Data Analysis

• Review claims rejected or partially paid by suppliers, discuss claims with suppliers and/or dealers, recover parts when needed and lead the technical investigation to find and understand the root cause
• Look for warranty trends, calculate the failure rate and start an official investigation when needed

TMC and Internal Surveys

• Coordinate the completion of TMC and internal surveys (child labor, customer surveys …) by distributing them to dealers and suppliers, collecting responses, reviewing the submitted data, and providing the consolidated results to TMC and our Legal Department

What You'll Bring:

• University Degree/College Diploma in Mechanical, Manufacturing or Industrial Engineering
• Minimum of 3 years of work experience in a manufacturing or industrial environment
• Strong background in automotive manufacturing environments or demonstrated experience in industrial engineering and project management
• Highly proficient with Microsoft Office Suite (Excel, PowerPoint, Word, Access, etc.)
• Excellent verbal and written communication skills
• French/English bilingual considered an asset

About Us

Toyota Canada Inc. is the exclusive Canadian distributor of Toyota and Lexus vehicles. Toyota Canada's head office is in Toronto, with regional offices in Vancouver, Calgary, Montreal and Halifax. Toyota parts and accessories are distributed through TCI's Parts Distribution Centres in Bowmanville and Vancouver. TCI supports over 287 Toyota and Lexus dealers in Canada with services that include training, sales, marketing, environmental and customer satisfaction initiatives.

What Sets Us Apart?

A focus on people, passion for Toyota, innovation and continuous improvement have made us an award-winning company, recognized worldwide for our technological leadership and superior standards of quality, community involvement and environmental responsibility.

What You Should Know:

Our success begins and ends with our people. We embrace diverse perspectives and value unique human experiences. We are proud to be an equal opportunity employer that celebrates the diversity of the communities where we live and do business. Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, or any other characteristics protected by law. Please advise us at any point during the recruitment and selection process or your employment if you require accommodation. Please note TCI may use AI-powered tools to assist us with initial screening and assessment.  Talent Acquisition Specialists always review all applications and Hiring Managers always make final hiring decisions throughout the selection process.

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