Technical Sales Manager

CV Bay Ltd

Crawley, England, United Kingdom

Crawley, England, United Kingdom

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Technical Sales Manager HVAC Industry Location: Crawley Reporting To: Managing Director Salary: £55,000 Company: A leading HVAC Distributor who are a prominent player in the HVAC sector are seeking a Technical Sales Manager to provide expert support across nationwide branches and sales operations. This role is essential to ensuring technical excellence in customer solutions, product selection, pricing support, and post-sales service. You’ll play a crucial role in driving product knowledge across the business, coaching sales and operational teams, and serving as the go-to expert for all HVAC technical matters. Working closely with senior leadership, your input will directly influence commercial strategy and customer satisfaction.
Key Responsibilities Technical Support & Product Expertise
Act as the primary technical resource for our sales and branch management teams Deliver structured and ad hoc product training to internal teams Support strategic decision-making around product development and innovation Stay current with market and product trends to assess opportunities and risks Respond to complex technical queries from customers and colleagues Assist with pricing and quoting when technical input is required
Aftersales Excellence
Ensure exceptional post-sales customer experience through technical support and follow-up Manage escalated technical queries to resolution Maintain accurate records of aftersales activity and customer feedback Build strong, lasting relationships with clients and partners
What We're Looking For Essential Experience & Skills
Deep product knowledge in HVAC systems, including control systems and wiring Experience mentoring or training team members Background in commercial operations within wholesale, supply chain, or logistics Commercially aware with strong communication and stakeholder engagement skills Effective at managing multiple priorities under pressure Strong IT literacy and numeracy skills Full UK driving licence required
Desirable Attributes
Degree-level education Experience designing and delivering technical training in a commercial environment
You’ll Work With... Internally: Sales, branch teams, operations, distribution, finance, and senior management across the wider group Externally: Suppliers, consultants, industry bodies, and service providers This is a fantastic opportunity for an experienced HVAC professional ready to shape and influence technical standards, training, and customer experience across a well-established and growing business. Ready to bring your technical expertise to a dynamic role? Apply now.
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Crawley, England, United Kingdom

Sprachkenntnisse

English

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