Associate Manager, Translation Services

Work Location:

Hours:

Line of Business:

Pay Details:

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

TD's Translation Services department is a team of some 30 dedicated bilingual translation professionals whose goal is to ensure efficient and accurate translation support to all business areas across the organization.

Job Description

Under the supervision of the Manager, Translation Services, the Associate Manager reviews the work performed by Translators, Translator-Revisers and, if applicable, Senior Translator-Revisers, as well as translation vendors in order to ensure accuracy of the translation. They are responsible for maintaining efficient relationships with key business partners in the business units they support. Occasionally, they translate a variety of documents from English to French (and occasionally from French to English) more complex in nature. As a Team Leader of Translation Services, they act as People Manager for four translators and a project coordinator and oversee the team's activities and the career development of thier colleagues.

Accountabilities

• Act as a Team Leader/People Manager for 5 employees (including Translators, Translator-Revisers and Senior Translator-Revisers)

• Provide coaching to team members to help them improve their work, develop their abilities and build their careers

• Manage work assignments between their team to meet Business Partner communication/distribution requirements

• Revise documents translated by team members originating from the Business Units of the Bank, specifically TD Wealth, TD Direct Investment, TD Asset Management, TD Securities and TD Economics.

• Revise and control the quality of French documents translated by translators and external suppliers as it relates to form and content, including grammar, clarity, conciseness, accuracy, and consistency of terminology

• Revise documents that were initially developed in French for French-speaking Business Partners to make sure messages were conveyed properly

• Review existing content (such as Web sites, Intranet sites, etc.) and provide guidance around edits as needed

• Provide support to special and complex translation initiatives that can occur from time to time, i.e. acquisitions or annual/quarterly special projects

• Conduct research, consult with other translators, authors, specialists in the field and others to resolve questions and ensure the accuracy of translation

• Perform terminological research associated with translation and contribute to expanding the terminological database by sharing terminological records and findings and manage terminological assets for the Bank

• Act as a key resource for all translators and business partners and as a mentor to the less experienced members of the team. This includes answering their questions, providing feedback on the quality of their translation and guidance on how to improve their work

• Act as a corporate resource for questions related to translation

• Develop and maintain strong working relationships with Business Partners and colleagues

• Participate in meetings of the TD Translation Leadership Team

• If needed, assist the Department Manager with Management related tasks

• Perform other related duties as required

Specific Educational Requirements/Accreditations:

University degree in translation

Other Qualifications/Skills/Experience:

• 10 years or more experience in a structured translation environment as a Translator and at least 5 years of experience as a Reviser, including supervising and mentoring junior translators

• Complete fluency in French and English (written and oral)

• Excellent people management skills

• Demonstrated leadership skills with experience in managing diverse teams

• Experience in terminology and terminological research

• Experience in financial translation  

• Ability to work under pressure and with minimal supervision

• Ability to research and resolve translation issues

• Excellent organizational skills

• Works to create a sense of teamwork, openness and communication

• Thorough knowledge of computer-aided translation tools (Memoq, FlowFit, AGT, Globalese)

• Computer skills (MS Office, CoPilot and other basic tools)

• Intellectual curiosity

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you're passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.  

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process 
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you

Language Requirement (Quebec only):