Lead UI Designer

Who we are:

For over 25 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world's most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations.

Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. It's a place where you can genuinely make an impact – and be recognized for it.

We believe great businesses thrive on diversity, inclusion, and the contributions of all employees. To that end, we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other, completely free of barriers.

Your role:

As Lead UI Designer, you will own the visual and interaction design of key product areas across two of Global Relay's core offerings: our information archiving and artificial intelligence platforms.

You'll collaborate closely with cross-functional teams—including UI/UX Designers, Researchers, Writers, Product Managers, Engineers, SMEs and Stakeholders—to deliver high-quality user experiences in our customer-focused agile environment.

As a Lead UI designer, you'll also ensure alignment across the design team and mentor fellow UI Designers, without direct management responsibilities.

You'll be the go-to expert for UI craft excellence, providing guidance that elevates our entire design practice while ensuring our products meet both business objectives and user needs. This involves setting craft direction, establishing and maintaining design standards, creating reusable component and patterns and signing-off on UI to ensure output quality.

Your responsibilities: 

• Lead, in collaboration with UX Designers, the design execution of key initiatives from discovery through delivery.
• Work directly in the details—user flows, UI artifacts, interaction models, prototypes, and final design specifications.
• Collaborate with product, UX Designers and engineering to define goals, scope, priorities, and success metrics.
• Collaborate tightly with cross-functional teams to build alignment and advocate for user-centred decisions across Product, Engineering, Subject Matter Experts, and Stakeholders.
• Produce clear, implementation-ready documentation that articulates design rationale, decisions, and process.
• Partner closely with product and engineering during development to ensure quality, consistency, and design intent.
• Contribute to the growth of design maturity across the organization by identifying gaps and proactively driving improvements.
• Evolve and champion adoption of the design system within your product areas, ensuring consistency and scalability.
• Provide mentorship through guidance, participation in design standards, and hands-on support, including design reviews and shadowing opportunities.

About you: 

• 10+ years of experience in UI and visual design for web, desktop, and mobile applications.
• 2+ years of experience leading designers or design direction, guiding projects, and managing stakeholder expectations.
• Proven track record delivering large-scale, world-class digital products and mature design systems across responsive web and native platforms.
• Experience in an Enterprise business environment and Agile.
• Deep expertise in design systems, including component libraries, design tokens, scalable UI frameworks, and system governance.
• You view design as a process of discovery, using experimentation, early concepts, and iterative validation to define problems and refine solutions.
• Highly skilled in prototyping to communicate ideas, validate assumptions, and iterate quickly throughout the design process.
• Ability to clearly articulate design decisions, backed by evidence-based rationale and strong storytelling.
• Extensive experience working with engineering teams to ensure high-quality implementation from concept through release.
• Strong understanding of accessibility standards and inclusive design principles.
• Comfortable designing responsive interfaces.
• Expert-level proficiency in Figma, with strong visual design craft and a commitment to staying current with industry trends and emerging tools.
• Champion for design within the organization—able to communicate its value to senior leaders, influence strategic direction, and elevate design culture.

Nice to have:

• Familiarity with traditional design tools such as Adobe Creative Suite is an asset.
• Experience with micro-animations and motion design is a plus.
• Experience working in regulated or compliance-heavy industries.
• Background in financial services.
• Published case studies that show depth in research and problem-solving.
• Experience contributing to design strategy or shaping product direction.

Compensation:

Global Relay advertises the pay range for this role in compliance with British Columbia's pay transparency laws. Individual pay rates are determined by evaluating factors such as expertise, skills, education, and professional background. 

The range below reflects the expected annual base salary, which is only one element of our comprehensive total rewards package designed to reflect our company pay philosophy, culture and values. We aim to foster an inspiring work environment and support employees' work-life rhythms. We provide a comprehensive extended health benefits program, including virtual healthcare and a wellness allowance. Employees also receive annual allotted vacation days, which increase based on tenure. Other benefits include: Paid sick days, maternity/parental enhancement program, bonus, and an RRSP contribution matching program. 

For Vancouver-based employees, we provide a subsidized meal program, courtesy of our talented in-house culinary team

What you can expect:

At Global Relay, there's no ceiling to what you can achieve. It's the land of opportunity for the energetic, the intelligent, the driven. You'll receive the mentoring, coaching, and support you need to reach your career goals. You'll be part of a culture that breeds creativity and rewards perseverance and hard work. And you'll be working alongside smart, talented individuals from diverse backgrounds, with complementary knowledge and skills.

Global Relay is an equal-opportunity employer committed to diversity, equity, and inclusion.

We seek to ensure reasonable adjustments, accommodations, and personal time are tailored to meet the unique needs of every individual.

To learn more about our business, culture, and community involvement, visit