Collections Representativethyssenkrupp Supply Chain Services • Windsor, Newfoundland and Labrador, Canada
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Collections Representative
thyssenkrupp Supply Chain Services
- Windsor, Newfoundland and Labrador, Canada
- Windsor, Newfoundland and Labrador, Canada
Über
Job Summary
This position is responsible for collections of past due invoices that are related to their assigned customers, working with internal team members to resolve customer's questions and concerns.
Job Description
100% Onsite Monday - Friday 8:00am - 4:30pm**
Key Accountabilities:
Monitors the firm's accounts receivable report and identify overdue accounts.
Sends statement of account to customers.
Contacts customers with overdue accounts and attempt to collect the overdue amount.
Helps customers with any issues or concerns they might have regarding their account.
Works with Billing and Operations teams to resolve any billing or operations issues.
Enters adjustments in the systems for all requested credit memos and deducted chargebacks.
Reviews past due accounts with operations teams, Dir of Credit or AR Manager monthly to discuss customer issues and overdue payments.
Maintains records of contacting customers with delinquent accounts and any customer/operations communications.
Ensures all customer contact information are correct in the system including names, emails and phone number.
Uses internet searches and other tools to try to locate customers who have moved or changed personnel.
Fills out customer forms that require payment, contact information, and provide forms as needed (W9, banking, insurance, etc.)
Uploads invoices and download POs from customer selected customer's portals.
Checks customers POs to make sure we have enough funds and request new POs when needed.
Reports any customers with major disputes/issues that are refusing to pay to be reserved.
Runs aging detail reports and analyze DSO status of customers
Forwards Credit applications to customers for completion
Forward Non-Disclosure Agreements, Code of Conduct and Supplier Acknowledgement forms to Management for TK Legal department to review.
Process credit card payments.
Meets TKMNA Employee Attributes / Competencies
The above is intended to describe the general content of and requirement for the performance of this job. It is not to be interpreted as an exhaustive statement of duties, responsibilities or requirements.
Qualifications:
Minimum Requirements:
3 – 5 years in accounting or equivalent work experience
Credit check and collections experience
Proficient mathematical skills, excellent analytical and problem-solving skills
Familiarity with Financial Management software - Navision and/or D365 preferred
Excellent organizational skills with a high attention to details
Highly proficient in Microsoft Office, with advance Excel knowledge
Ability to manage multiple tasks concurrently to ensure weekly and monthly deadlines are met
Excellent communication – both verbal and written
Ability to work collaboratively with teams internal or external to department
Preferred Requirements:
Bachelor's degree in accounting
Job Compensation
Up to $60,000 based on experience
Benefits Overview
We offer competitive company benefits to eligible positions, such as:
Medical, Dental, Vision Insurance
Life Insurance and Disability
Voluntary Wellness Programs
401(k) or RRSP programs with Company Match
Paid Vacation and Holidays
Tuition Reimbursement
And more
Benefits may vary based on job, country, union role, and/or company segment. Please work with your recruiter or tk representative for applicable benefits information.
Disclaimer
This is to notify the general public that some individuals/entities are using the thyssenkrupp ("TK") name, trademark, domain name, and logo without authorization. They are posing as employees, representatives, or agents of TK and its associated/group companies. These individuals/entities are fraudulently offering jobs online through texts, websites, telephone calls, emails, or by issuing fake offer letters. They are also soliciting jobseekers to deposit money in certain bank accounts or providing jobseekers with fraudulent checks to obtain banking information.
TK does not ask, solicit, or accept any monies in any form from candidates, job applicants, or potential jobseekers, who have applied to or wish to apply to TK, whether online or otherwise as a pre-employment requirement. TK bears no responsibility for money being deposited/withdrawn therefrom in response to such fake offers.
TK does not:
Send job offers from free email services like Gmail, Rediffmail, Yahoo mail, etc.;
Request payment of any kind from prospective jobseekers or candidates for employment;
Authorize anyone to collect money or agree to any monetary arrangement in return for a job at TK;
Send checks to job seekers; or
Make job offers through third parties. In the event TK uses professional recruitment services through a third party, offers are always made directly by TK and not by any third parties.
PLEASE NOTE:
TK strongly recommends that potential jobseekers do not respond to such fake solicitations, in any manner;
TK will not be responsible to anyone acting on an employment offer that is not directly made by TK;
Anyone making an employment offer in return for money is not authorized by TK; and
TK reserves the right to take legal action, including criminal action, against such individuals/entities.
TK follows a formal recruitment process through its own HR department and applications are evaluated by its HR department through pre-defined processes. Please visit our official careers website at to view authentic job openings at TK.
If you receive any unauthorized, suspicious, or fraudulent offers or interview calls, please email us at
We shall not accept any liability towards the representation made in any fraudulent communication or its consequences, and such fraudulent communication shall not be treated as any kind of offer or representation by TK or its group companies and affiliates.
Your profile
Company
With around 480 locations in over 40 countries, thyssenkrupp Materials Services is the biggest materials distributor and service provider in the western world. The broad service spectrum offered by the materials experts enables customers to focus on their individual core business. The area of Materials Services spans two strategic areas: global materials distribution as one-stop-shop – from steel and stainless steel, tubes and pipes, nonferrous metals and specialty materials to plastics and raw materials – and tailored services in the areas of materials management and supply chain management. An extensive omnichannel architecture offers 250,000 customers worldwide cross-channel, round-the-clock access to more than 150,000 products and services. A highly efficient logistics system ensures that all requested services are smoothly integrated into customer production processes "just-in-time" or "just-in-sequence". Copper and Brass Sales, a division of thyssenkrupp Materials NA, Inc., is the source in your supply base that provides you with the inventory management expertise and value-added processing services necessary to help you compete in today's global market. With our comprehensive line of nonferrous metals and alloys, wide variety of precision processing capabilities, and a focus on customer service that is unmatched in the industry, Copper and Brass Sales earns our reputation as a leading metals service center with each and every order.
Sprachkenntnisse
- English
Hinweis für Nutzer
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