Solutions Engineer

Our Business

FISPAN Services Inc. (FISPAN) is an Enterprise SaaS FinTech company that allows banks to deploy embedded financial products and services to create a seamless banking connection for their corporate clients. Our product aims to provide instant scale and reach for banks who want to remove friction and add value by enabling their commercial banking clients to access banking services through their preferred ERP / accounting platform. 

Founded in 2016 and headquartered in downtown Vancouver, FISPAN is on a mission to create the best product in the FinTech industry and fundamentally change the way that companies bank. Being the market leader in ERP Banking, we work with the world's Tier 1 banks with assets exceeding $3T, including J.P. Morgan Chase, Wells Fargo, TD and Bank of Montreal. 

We are looking for dynamic and passionate individuals to join our high performance team and contribute to our rapid growth and exciting journey.

Position Overview:

As a Solutions Engineer at FISPAN, you will be an integral part of our Solutions Team, supporting the delivery and implementation of our cutting-edge embedded finance solutions. Working alongside our Solutions Engineers and Architects and collaborating across departments, you will contribute to understanding client needs, designing technical integrations, and ensuring the successful adoption of FISPAN's products. This is an exceptional opportunity to build your career in FinTech, gain deep knowledge of banking technologies, and work with some of the world's leading financial institutions. You will learn from experienced professionals and contribute to impactful projects that are shaping the future of corporate banking.

Key Responsibilities:

• Lead the pre-sales process by assisting with technical inquiries and information gathering for bank product requirements
• Collaborate on the creation of solutions documentation, setting the foundation for detailed proposals and technical bank specifications
• Develop and maintain supporting documentation and content for the Solutions Team, focusing on streamlining requirements gathering and efficient follow-ups.
• Produce compelling demo videos that showcase key features and benefits of FISPAN's products
• Conduct in-depth research on client personas and the institutions receiving demonstrations
• Lead in the delivery of customized product demonstrations
• Learn to interpret technical specifications and translate them into actionable insights for integration efforts.
• Work with product teams to build solutions for repeatable, efficient implementation experiences 
• Develop into an expert on connectivity standards, including authentication, encryption, and APIs.
• Gain familiarity with data standards such as XML and JSON used in financial data exchange.
• Contribute to internal initiatives aimed at improving FISPAN processes and knowledge sharing within the Solutions team.

Requirements:

• Bachelor's degree in Computer Science, Engineering, Management Information Systems, or a related technical field.
• 3-5 years of experience in a Technical Role.
• Demonstrated aptitude for understanding technical concepts and problem-solving.
• Excellent communication skills, both written and verbal, with the ability to explain technical details clearly.
• Strong understanding of software integration concepts and API interactions. 
• Expertise with technical documentation creation.
• Strong work ethic, self-motivated, and eager to learn and grow as a member within a fast-paced environment.
• Ability to work effectively in a team and collaborate with diverse stakeholders.

Join FISPAN as a Solutions Engineer and embark on a rewarding career path where you will contribute to innovative solutions, learn from industry experts, and play a vital role in the future of ERP Banking.

Why Work With Us? 

   Visionary Team, Proven Results

Our leadership bench brings deep, collective experience in scaling high-growth FinTech companies through major funding cycles and critical market inflection points. This expertise creates a stable foundation, allowing you to focus on building and innovating. You will benefit directly from mentorship, expand your professional network, and learn the strategic decision-making processes required to lead a global, mature technology company.

 Accelerated Career Ownership & DEI Commitment

We are an emerging high-growth company, and that means your career trajectory here is accelerated. Our employees are immediately given a high level of ownership and autonomy over complex, impactful projects.

As FISPAN continues to grow, we are committed to celebrating diversity, endorsing equity, and encouraging inclusion. We strive to eliminate bias throughout our recruitment process and build a culture where everyone feels they belong and can contribute their best work.

 Strategic Total Rewards & Wellbeing

We invest in your success. Our total compensation packages are designed to be highly competitive, including a semi-annual bonus plan and equity grants that give you a true stake in our future. Beyond your compensation, you benefit from:

• Best-in-Class Equipment: The most modern MacBook and Apple equipment.
• Prime Location: Our downtown Vancouver office offers coastal views and access to the building fitness center.
• Flexibility: Generous benefits, including a family leave top-up program and our Work-From-Anywhere policy.

 Purpose-Driven Culture & Prime Perks

Our culture is the foundation of our success. We operate with a "we over me" mentality, fostering strong, collaborative bonds built on Trust and Candor. You will also enjoy: fully stocked cupboards, weekly catered team lunches, and daily JJ Bean coffee runs to keep your energy high and your wallet happy.

Compensation Package  

FISPAN believes in an atmosphere and culture when innovation can flourish, collaboration and teamwork are valued and transparency is at the core of it all. We want our employees to see how the ideas they help generate today have an impact on how we do business tomorrow.With that, the hiring salary range for this position is $75,000 - $89,000 annually; the base pay offered is based on comparable market data from companies of similar employee size, revenue and location. As part of our total rewards offering, permanent employees in this position may be eligible for our competitive semi-annual bonus program, subject to program eligibility requirements. 

At FISPAN, we reward employees for achieving their objectives, going beyond the requirements of their job, demonstrating leadership, fostering innovation and advancing the organization as a whole. We value talented people of all backgrounds and characteristics that share our vision of being the number one platform for the business banking ecosystem. 

Other components of our rewards offerings include support of career development, wellbeing, and personal growth. 

• Extended health and dental benefits
• Paid time off 
• Savings and retirement plan matching
• Parenthood top-up
• Mentorship programs, and leadership series (to name a few) 

Note: The incentive programs, benefits, and perks have certain eligibility requirements and may vary, only be partially or not at all available based on criteria such as location, employment status, etc. We'll be happy to clarify eligibility for interviewing candidates.

Location

Vancouver, British Columbia

Department

Servicing

Employment Type

Full-Time

Compensation

$75,000 - $89,000