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Transform vague issues (e.g., case escalations, onboarding challenges, automation gaps) into structured problem statements, specifying scope, impact, and stakeholder personas.
Facilitate technical feasibility discussions and develop a well-defined backlog for people-experience technology and core HCM, ensuring that work is ready for execution pods.
Design technology solutions that support end-to-end employee journeys across Workday, ServiceNow HRSD, AskGM (AI Assistant), and other tools, focusing on measurable outcomes such as automation and efficiency.
Present various solution options to stakeholders clearly and concisely, ensuring complex technology topics are communicated in understandable terms.
Align platform capabilities with business requirements, recommending when a process change may be better than a custom build, and appropriately escalating major decisions to leadership.
Help establish configuration standards for Workday, ServiceNow HRSD, and other technological solutions.
Review significant designs and configurations to ensure they meet experience expectations, architectural integrity, integration standards, and operational readiness.
Build strong, trust-based relationships with leaders in People Services and HR Operations, IT, vendor partners, and other subject matter experts as required.
Work collaboratively with IT to ensure solutions align with enterprise architecture standards.
Required Qualifications: 7+ years of experience in HR Technology implementation or delivery, with at least 3+ years dedicated to ServiceNow HR Service Delivery (HRSD), Workday, or similar large HR platforms.
Proven experience in designing and executing end-to-end HR processes spanning multiple systems and teams.
Experience integrating automation tools with enterprise SaaS solutions.
Preferred Qualifications: Experience with People Services (shared services) focused on increasing efficiency of Tier 0/1/2 support.
Compensation: The compensation details provided here are intended as a good faith estimate for this role, based on applicable state laws. The actual base salary offered may vary depending on factors relevant to the position and the selected candidate's geography. The salary range for this position is
$140,100 - $186,700 . The actual base salary will depend on the individual candidate's qualifications and experience.
Bonus Potential: Incentive pay programs are available, rewarding company performance, job level, and individual contributions.
Benefits: GM offers an array of health and well-being programs, including medical, dental, vision insurance, Health Savings Account, Flexible Spending Accounts, retirement savings, life insurance, paid vacation and holidays, tuition assistance programs, and more.
Note that GM does not offer immigration-related sponsorships for this position. Candidates requiring sponsorship now or in the future should not apply. This role is remote; however, candidates residing within a certain radius of a GM hub will need to report to the location three times a week as determined by their manager. This position does not include relocation benefits; costs would be the candidate's responsibility. About GM Our mission is to achieve Zero Crashes, Zero Emissions, and Zero Congestion in a safer, more equitable environment for all. Why Join Us At GM, we encourage everyone to make a conscious choice each day to drive meaningful change through our language, our actions, and our culture. We want every employee to feel a sense of belonging to the General Motors team. Benefits Overview From day one, we prioritize your well-being in all aspects of life. Learn how GM fosters a rewarding career by exploring our Total Rewards. Non-Discrimination and Equal Employment Opportunities General Motors is committed to maintaining a workplace free from unlawful discrimination while fostering a culture of inclusion and belonging. We believe an inclusive environment enables our employees to thrive and innovate. We welcome interested candidates to review the responsibilities and qualifications outlined for each role and encourage applications from those who align with our criteria. Candidates in the recruitment process may be required to successfully complete role-related assessments and/or a pre-employment screening before joining. Accommodations GM aims to provide equal opportunities for all job seekers, including individuals with disabilities. If accommodations are needed to assist with job searches or applications, please reach out to us via email or provide a description of the accommodation needed along with the job title and requisition number. We are on a mission to lead change for a safer, more equitable world through our innovative technologies and the collective talent of our diverse team. If you're ready to help shape the future of mobility, consider joining GM's Talent Community for updates on job openings and career insights. To apply for specific roles, please utilize the available application options.
Sprachkenntnisse
- English
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