Manager, External Counsel Management

Work Location:

Hours:

Line of Business:

Pay Details:

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview :

You will join a dynamic and collegial team of legal professionals in the Legal Department and be involved in a wide range of activities working to advance strategic priorities while ensuring proper risk management. Collaborating with talented colleagues and partners in a variety of legal specializations, members of the Legal team are able to develop their skills every day. We will help you realize your full potential and achieve your career goals. From mentorship and training programs to leadership development, you will receive the support you need to help you to succeed.

Job Overview

The Manager, External Counsel Management will play a critical leadership role within the Legal Department, overseeing the strategic management of external legal services providers (ELSP's) and supporting the optimal delivery of legal services to the Bank.  Reporting within the Procurement/Legal Operations function, this role will lead a team of professionals and serve as a primary point of contact for internal and external stakeholders.

The successful candidate will drive value, quality, and cost effectiveness across Legal's external counsel portfolio while supporting e-billing and broader Legal Operations initiatives.

Accountabilities:

• Partner with all Legal practice groups to advance strategic priorities and support business objectives

• Oversee the onboarding of ELSP's and inventory management of TD Legal's global firm roster, ensuring they understand TD's expectations and procedures

• Work cross-functionally with professionals in Legal, Finance, IT, and others

• Manage complex initiatives related to legal spend, technology, and operational transformation

• Lead external Legal Service Provider (ELSP) procurement strategy and pricing initiatives

• Manage e-billing operations, spend oversight, and matter management process

• Positively and creatively influence desired departmental change; communicate program case for change; help others anticipate and manage through change

• Develop, identify, collect, and report on key global performance indicators relating to budget and spend management as well as ELSP diversity, ensuring data quality within the matter and ELSP engagement process

• Partner with Analytics and Insights team to produce and leverage business intelligence to identify trends, performance gaps and opportunities for improvement and to make decisions that advance strategic priorities

• Document and automate spend management workflows using various technologies (e.g., RFP process)

• Lead and develop a team of four professionals

• Provide general assistance across Legal Operations to assist leadership as and when required

Education, Qualifications, and Experience

• Bachelor's degree required

• Experience in a corporate legal department, law firm or relevant operational management role, with expertise in the field of Knowledge Management

• Strong financial acumen and analytical skills, with the ability to interpret financial data and metrics

• Excellent oral and written communication skills

• Tech-savvy and well-versed in legal enterprise software, tools, and applications including familiarity with matter management and e-billing systems and advanced use of Microsoft Office Suite

• Demonstrated ability to independently deliver initiatives on multiple workstreams concurrently using change management practices to facilitate transitions related to technology, processes, and people

• Enthusiastic, self-motivated team player with a strong interest in learning, creating efficient processes and seamless user experience

• Strategic decision making, sound judgment and strong problem-solving skills required along with a proven track record in collaborating with diverse stakeholders and influencing change

• Highest personal & professional integrity & standards

• Ability to build relationships

• Strong communication skills and ability to influence change.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you're passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.  

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process 
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you

Language Requirement (Quebec only):