Supervisor, Bar/Lounge

Department: Food and Beverage

Employment Type: Seasonal - Full Time

Location: Holland America Dawson City Inn

• Train all new employees and refresh returning staff on proper drink making techniques, sequence of service, restocking and cash out procedures.
• Manage all Bar staff. Work closely with General Manager to ensure company policies and standards are being met and exceeded.
• Order liquor and maintain stock in accordance with liquor handling policies and needs.
• Ensure venue is always presentable and ready for service.
• Perform Bartending duties when necessary, scheduled shifts required.
• Handle guest complaints according to provided guidelines. Visit guest tables consistently for quality checks while on property.
• Complete monthly inventory of retail/bar merchandise and liquor.
• Schedule and oversee off-site bar needs for catering events including: creating menus, liquor orders, staffing for service, set-up/tear-down, and returning excess liquor.
• Perform general administrative duties including; email communications with vendors and fellow Managers, generating and maintaining forms and reference documents, and attending monthly safety and general meetings.
• Generate and maintain forms in accordance with Disciplinary Action and Workplace Injuries in a prompt manner.
• Update beverage menu each season with new product available.
• Contribute effectively to a positive guest experience while maintaining a professional attitude and appearance.

• High school completion or equivalent certification.
• Prior bartending experience is required.
• Experience in leadership position(s) and bar operations; including management and inventory control, preferably in a hotel or member's club environment is desired. 
• BARS Training/Certification an asset.
• Minimum age of 19 years is required to serve alcohol in the Yukon.
• Must pass a pre-employment background check. 
• Minimum age of 18 years is required to reside in company housing, where available.
• Must be able to legally work in Canada.

• Must pose excellent customer service skills
• An intimate knowledge of classic and contemporary cocktails is an asset, including recipes and techniques.
• Ability to respond to customer, employee, and vendor feedback and concerns in a friendly and understanding manner.
• Ability to prioritize work while maintaining attention to time constraints, working independently or in a team environment.
• Ability to communicate effectively and take direction well.
• Ability to multitask in a fast-paced environment while adapting to external influences.
• Ability to support and comply with company policies, procedures and guidelines, and safety standards, both at work and in housing (if applicable).
• Exceptional teamwork skills are required.

• Travel - FREE CRUISE AFTER YOUR FIRST SEASON
• Reward for Referral Program 
• Experience – Of a lifetime  
• Rewards & Incentives 
• Community Service 
• Employee Activities 
• Professional Growth