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Über
Key Responsibilities
Development & Architecture :
Design and implement scalable communication solutions using Twilio APIs
Build and maintain robust integrations between Twilio services and existing systems
Develop custom TwiML applications and Twilio Functions for complex call flows
Create RESTful APIs for communication services integration
Implement real-time communication features using Twilio SDKs
Technical Leadership:
Lead technical design reviews and provide guidance on Twilio best practices
Mentor junior developers on Twilio platform capabilities and implementation patterns
Conduct code reviews to ensure quality and adherence to standards
Collaborate with cross-functional teams including product, QA, and DevOps
Optimization & Maintenance:
Monitor and optimize Twilio usage for cost efficiency
Troubleshoot and resolve complex integration issues
Implement logging, monitoring, and alerting for communication workflows
Maintain documentation for Twilio implementations and workflows
Innovation:
Stay current with Twilio platform updates and new features
Recommend and implement new communication strategies to enhance customer experience
Prototype proof-of-concepts for innovative communication solutions
Required Qualifications
Technical Skills:
5+ years of software development experience
3+ years of hands-on experience with Twilio platform
Strong proficiency in at least one backend language , Python, Java, PHP, or C#)
Deep understanding of Twilio APIs including:
Programmable Voice
Programmable Messaging
Twilio Video
TaskRouter and Flex (preferred)
Experience with RESTful API development and integration
Proficiency with webhooks and event-driven architectures
Strong understanding of telecommunications concepts
Additional Technical Experience:
Experience with Twilio Studio for visual workflow creation
Knowledge of Twilio Functions and Runtime environment
Familiarity with Twilio SendGrid for email communications
Experience with WebRTC technologies
Understanding of authentication and security best practices (OAuth, JWT)
Database design and optimization (SQL and NoSQL)
Version control with Git
CI/CD pipeline experience
Soft Skills:
Excellent problem-solving and analytical abilities
Strong communication skills with both technical and non-technical stakeholders
Ability to work independently and manage multiple priorities
Proven track record of delivering projects on time
Experience in Agile/Scrum development environments
Preferred Qualifications:
Twilio certification(s)
Experience with Twilio Segment for customer data platform integration
Knowledge of contact center operations and CCaaS solutions
Experience with Twilio Flex customization
Familiarity with AWS, Azure, or Google Cloud Platform
Experience with microservices architecture
Knowledge of Docker and Kubernetes
Experience with automated testing frameworks
Background in telecommunications or contact center industry
Contract duration of 3 to 6 months.
Mandatory skills: Twilio API, JavaScript, API, , Java, Angular, .NET Framework, PHP, Ruby, Python
Sprachkenntnisse
- English
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