Entry-level Call Centre Assistant

VIR Properties

Toronto, Ontario, Canada

Toronto, Ontario, Canada

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Über

As an Entry-level Call Centre Assistant, you will support marketing campaigns by assisting with customer outreach and engagement activities. You will handle inbound and outbound calls, provide accurate information, and ensure a positive customer experience while representing client brands professionally. This is an ideal opportunity for someone looking to develop communication skills and begin a career within marketing and customer engagement. Key ResponsibilitiesAssist with outbound calls to prospective or existing customersHandle inbound enquiries in a professional and timely mannerCommunicate campaign details, promotions, and service information clearlyMaintain accurate customer records and update internal systemsFollow call scripts and campaign guidelines where requiredSupport the team in achieving campaign targets and performance goalsEscalate complex issues to senior team members when necessaryMaintain a positive and professional approach in all interactionsWhat We're Looking ForStrong verbal communication skillsFriendly, confident, and customer-focused attitudeAbility to work in a target-driven and team-oriented environmentGood listening and basic problem-solving skillsBasic computer literacy and data entry accuracyReliable, punctual, and eager to learnNo previous experience required, full training providedWhat We OfferComprehensive training and ongoing supportClear progression opportunities within marketing and customer serviceSupportive and collaborative team culturePerformance-based incentivesOpportunities for personal and professional development If you're ready to begin your career in a vibrant marketing environment and develop valuable customer engagement skills, we'd love to hear from you. Apply today and take the first step towards your future with us.

Toronto, Ontario, Canada

Sprachkenntnisse

English

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