Customer Supply Chain PlannermyGwork - LGBTQ+ Business Community • Mississauga, Ontario, Canada
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Customer Supply Chain Planner
myGwork - LGBTQ+ Business Community
- Mississauga, Ontario, Canada
- Mississauga, Ontario, Canada
Über
Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Office
Job Description
Division / Site Information
Thermo Fisher Scientific offers industry-leading pharma services through our Patheon brand, offering an integrated global network of scientific, technical, regulatory, and quality experts who are committed to helping deliver medicine to patients faster. Our Mississauga facility covers all phases of drug product development from early-phase formulation development to clinical trial material to commercial supply in the same plant using scalable equipment for non-GMP and GMP Work for highly potent, low potent, complex formulations, pediatric dosage forms, patent-extension strategies, as well as conventional oral solid formulations.
Discover Impactful Work
Handle commercial customer order activities, from receipt of purchase order/request through to shipment of finished goods, increasing operating efficiencies and customer service. Provide clients with timely and accurate reporting of the status of customer orders using delivery schedules and takes corrective actions to mitigate any late deliveries. Create and maintain the production plan in SAP system based on available production capacity (both Machine and Labour).
Day In The Life
Monitor client orders through receipt to shipment and invoicing; follow up with internal teams to ensure performance to On Time Delivery in Full (OTIF).
Act as voice of the customer at the site, highlighting, mitigating, and managing delivery risks, escalations, and stock outs.
Create and maintain master data, i.e., Bill of Materials (BOMs), routings and other customer related data in SAP.
Receive Firm Purchase Orders (POs) from customers, in accordance to forecast and site Sales and Operation plan (S&OP), confirms completeness and communicates confirmation information to client.
Review bulk and semi-finished materials before accepting and planning new orders.
Recognize un-forecasted orders and perform assessments prior to order acceptance including negotiating appropriate delivery dates with customer
Coordinate with client & support teams to ensure document readiness & material availability prior to production, and on time release.
Coordinate client requirements such as Active Pharmaceutical Ingredient (API) requirements with Business Managers (BMs) and buyers
Coordinate client requirements with internal teams, i.e. Procurement, Production, Quality, Process/Package Engineering.
Mitigate any outstanding issues impacting production or release of product with client.
Participate in and facilitate various site operational meetings and chairs/attends weekly client calls.
Facilitate customer order revisions and cancellations.
Coordinate customer order releases and timely shipments from the plant.
Monitor and report weekly and monthly OTIF performance and client metrics.
Balance and adjust production plan as appropriate to enhance on time delivery and production efficiencies, with focus on resolution of client conflicts on shared constrained equipment.
Coordinate extra sampling/ shipping requests.
Review various reports including Expiry report to minimize obsolescence, ensure accurate planning for reduction of planned orders, and timely shipments of product to control inventory.
Strong focus on customer forecast and inventory
Support business review meetings, creating meaningful metrics, providing feedback on opportunities to strengthen customer relationships and support site objectives.
Maintain a safe working environment and reports potential hazards.
Education
Keys to Success:
College/Technical School diploma in Materials Management or related business field.
BSc in Supply Chain, Logistics, or similar business field preferred.
Association for Supply Chain Management (ASCM/APICS) CPIM/CSCP or similar certification preferred.
Experience
Minimum 2 years of previous manufacturing planning or scheduling experience using SAP or equivalent "Business Planning Tools".
Minimum 2 years previous client related experience preferably in a pharmaceutical or manufacturing environment.
Equivalency
Equivalent combinations of education, training, and relevant work experience may be considered.
Knowledge, Skills, And Abilities
Strong client service orientation, and business perspective skills. Excellent interpersonal and communication skills (both written and oral). Ability to create metrics for Key Performance Indicator (KPI) reporting. Strong negotiations skills. Detail oriented with the ability to quickly analyze complex problems and propose solutions. Ability to balance and handle changing priorities. Works autonomously under general direction to meet project and team objectives. Proficient in Microsoft skills (Word, PowerPoint and Advanced Excel). Proficiency with the English language.
Physical Requirements
Light physical effort and fatigue. Walks, sits or stands for limited periods. May require occasional equipment operation including keyboard equipment. Lifts light items for limited duration. Typically located in a comfortable indoor area. There may be exposure to mild physical discomfort from factors such as dust, fumes or odours, temperature extremes, loud noise, strong drafts, or bright lights. Use of Personal Protective equipment may be required and may include any of the following: safety glasses, safety shoes, lab coat, gloves, hair net, beard cover, safety apron, respirator on occasionally.
Excellent Benefits
Benefits & Total Rewards | Thermo Fisher Scientific
Medical, Dental, & Vision benefits-effective Day 1
Paid Time Off & Designated Paid Holidays
Retirement Savings Plan
Tuition Reimbursement
Other
Relocation assistance is NOT provided
Must be legally authorized to work in Canada
Must be able to pass a comprehensive background check
Compensation
The salary range estimated for this position based in Canada is $56,400.00–$84,600.00.
Sprachkenntnisse
- English
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