Receptionist (Part-time)

Are you passionate about delivering exceptional customer service? Do you thrive in a bustling environment and possess strong administrative skills? If so, we want you to be a part of our team!

We are excited to invite a dedicated Receptionist to join us on a part-time basis, working afternoons at our reception located at 39 Waterside . In this role, you will be the welcoming face for visitors and staff, ensuring a top-notch experience for everyone who enters our building.

• Be the first point of contact at the 39 Waterside Reception, and occasionally at the RST Stage Door as scheduled by the Facilities Manager.
• Deliver outstanding customer service, actively promoting the Royal Shakespeare Company brand.
• Answer incoming calls from the public, greeting callers and addressing inquiries with professionalism and efficiency.
• Play an active role in the evacuation strategy for RSC buildings, liaising daily with the Person in Charge and Fire Wardens.
• Support the Building Access Policy by managing staff passes and the door access system alongside the Stage Door team.

To excel in this role, you should possess the following:

• Exceptional customer service skills
• Strong administrative abilities
• Capability to meet deadlines
• Excellent verbal and written communication skills
• Ability to convey information effectively over radio during emergency situations

This is a permanent part-time position based in Stratford-upon-Avon , with working hours of 25 hours per week , Monday to Friday, from 1 PM to 6 PM .

At the RSC, we strive for excellence and value creativity, inclusivity, sustainability, collaboration, and accountability. We offer:

• A welcoming and supportive work environment
• Great benefits
• Opportunities for personal and professional growth

We are committed to building a diverse workforce and encourage applications from all individuals. We believe that safeguarding children and adults is everyone's responsibility, and we welcome candidates who will support our environmental objectives and sustainability efforts.

Ready to take the next step? All applications should be submitted online through the RSC website. The closing date for applications is midnight on Sunday, 8 March , with interviews scheduled for the week commencing 16 March .

The Royal Shakespeare Company is a registered charity dedicated to delivering exceptional theatrical experiences. We place our values at the heart of everything we do and are excited to welcome you to our team!