Receptionist (Part-time)

Are you passionate about delivering exceptional customer service? Do you thrive in a dynamic environment where multitasking is key? If you have strong administrative skills and a friendly demeanor, we want to hear from you!

We are excited to invite a dedicated Receptionist to join our team on a part-time basis, working afternoons at our reception located at 39 Waterside . In this role, you will be the welcoming face of our organization, providing top-notch service to visitors and staff alike.

• Be the first point of contact at the 39 Waterside Reception, and occasionally at the RST Stage Door as scheduled.
• Deliver outstanding customer service, actively promoting the Royal Shakespeare Company brand.
• Manage incoming calls, greet visitors, and handle inquiries with professionalism and efficiency.
• Play a vital role in our evacuation strategy, collaborating with the Person in Charge and Fire Wardens.
• Support the Building Access Policy by administering staff passes and managing the door access system alongside the Stage Door team.

To excel in this role, you should possess:

• Exceptional customer service skills.
• Strong administrative capabilities.
• The ability to meet deadlines.
• Excellent verbal and written communication skills.
• Confidence in conveying information effectively during emergency situations.

This is a part-time, permanent position based in Stratford-upon-Avon, with working hours of 25 hours per week , Monday to Friday, from 1 PM to 6 PM .

At the RSC, we are committed to fostering a welcoming and supportive environment. We value creativity, inclusivity, sustainability, collaboration, and accountability. Our aim is to develop a diverse, motivated, and energized workforce that helps us achieve our goals.

We believe in safeguarding children and adults, and everyone at the RSC plays a role in this commitment. We welcome candidates who are passionate about supporting our environmental objectives and enhancing our sustainability efforts both on and off stage.

Ready to take the next step? Please submit your application online through the RSC website. The closing date for applications is midnight on Sunday, 8 March , with interviews scheduled for the week commencing 16 March .

The Royal Shakespeare Company is a registered charity dedicated to excellence in the arts. We strive to create a happy, healthy, and safe workplace, placing our values at the heart of everything we do.

We look forward to welcoming you to our team!